Principle Software Engineer (Backend) -10+ Yrs

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
• Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

Job Title: Principal Engineer

Location - Bangalore (India)

Job Responsibilities As a Principal Engineer, you’ll be responsible for designing & delivering new end-to-end features for our CirclesX Telco operating system, enhancing the existing features as well as scaling those features to cater to millions of customers in multiple markets across the globe.

You will closely work with the Product team & Solution Architecture team to convert new business requirements to tangible deliverables following a Scaled Agile delivery methodology by providing a very hands-on technical leadership to other Staff, SSE and Junior engineers, while contributing to overall engineering maturity of the entire company as well.

You Will Be In Charge Of The Following

• Gaining in-depth domain knowledge about the bounded contexts, customer experience and operator experience in our CirclesX Telco operating system.
• Design and implement solutions, in alignment with platform and DDD principles adopting organization’s architectural standards and best practices.
• Provide technical leadership and guidance to the engineering teams working on the services and mentor engineers in adopting and implementing DDD concepts, best practices, and architectural standards.
• Closely work with Product team and Solution Architecture teams to refine business requirements and convert high-level solution designs to low level detailed designs that are well detailed for engineering teams to consume and implement and also backward compatible.
• Bring in best practices and past learning related to performance, reliability, and scalability to the designs and implementations.
• Collaborate with security and compliance teams to ensure that the designs and implementations are adhered to organizational security policies, industry standards,and any relevant regulations.
• Implement monitoring and observability strategies into the designs, ensuring that the engineering team can effectively identify and address issues in production.
• Maintain up-to-date documentation for the applications, including its design,implementation, APIs, and any relevant domain knowledge.
• Communicate progress, challenges, and achievements to relevant stakeholders, such as product managers, domain experts, and other engineering teams.
• Own the end-to-end delivery of the assigned features by closely leading the assigned Staff, SSE and Junior Engineers of the feature teams within the Program Increment (PI).
• Guide team members, mentor junior engineers, and foster a culture of reliability and performance excellence.
• Provide L4 engineering support to field teams to keep the SLAs in-tact as and when needed.
• Working in a collaborative, agil…