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Senior Network Operations Engineer

  • Source: Naukri
  • Vbeyond Corporation
  • Hybrid
  • Bengaluru
  • Full-Time
  • Senior

Job Description

Role : Engineer III Sr. Technician Network

Location: Delhi NCR / Hyderabad / Bengaluru / Pune
Work Model: Hybrid
Shift: US-Aligned Night Shift , 24*7 Rotational Shifts
Function: Network Operations / NOC

We are looking for a Senior Network Technician / Network Engineer to join our Network Operations team. The role involves monitoring, troubleshooting, and supporting enterprise network infrastructure in a 24x7/NOC environment.

Key Responsibilities

  • Troubleshoot network, routing and switching issues.
  • Handle incidents, service requests and changes through ServiceNow/ITIL.
  • Support Cisco routers, switches, LAN/WAN, VPN and SD-WAN.
  • Monitor network performance and identify issues proactively.
  • Resolve issues within defined SLA timelines.
  • Coordinate with clients, ISPs and internal teams for issue resolution.
  • Perform network configuration, upgrades and migration activities.
  • Guide junior team members and handle technical escalations.

Required Skills

  • Strong knowledge of Cisco Networking.
  • Good understanding of TCP/IP, Routing & Switching.
  • Experience with LAN/WAN, VPN and SD-WAN.
  • Experience in NOC / Network Operations / Network Support.
  • Knowledge of ServiceNow / ITIL / Incident Management.
  • Exposure to Cisco Meraki, Cisco ISE, Cisco Umbrella, Fortinet/Palo Alto or similar technologies.
  • CCNA certification required; CCNP is an advantage.
  • Good communication skills.
  • Comfortable working in US night shifts.

Skills

  • ncr
  • Servicenow
  • cisco-routers
  • cisco-meraki
  • cisco-ise
  • cisco-umbrella
  • fortinet-security

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