AI Value Engineer - Public Trust

AI Value Engineer

Position Overview

PhoenixTeam is a remote-first organization seeking a versatile, high-impact AI Value Engineer to join our AI services team. This is not a narrow role — it’s designed for someone who thrives in ambiguity and can move seamlessly between client delivery, rapid experimentation, hands-on education, and internal capability building.

The AI Value Engineer will lead the application of generative AI to real-world challenges — and quantify the business value it delivers — particularly in complex, regulated environments, working closely with mortgage industry clients. This role calls for a proactive self-starter who can turn insight into action, operate independently, and lead engagements, experiments, and learning efforts with minimal oversight. Mortgage industry experience is preferred; candidates without it should be prepared to ramp up on the domain quickly.

Key Functions

• Lead client engagements to scope, prototype, and deliver GenAI-powered workflows.
• Translate business and operational pain points into LLM-based solutions.
• Run discovery sessions, use case sprints, and prompt engineering labs with stakeholders.
• Establish current-state baselines — cycle time, cost per transaction, error and rework rates — before solutions are built.
• Build and defend business cases that size expected impact and the assumptions behind it.
• Measure realized value post-deployment and report outcomes to client executives.
• Stand up fast-cycle experiments and proofs of concept using tools such as ChatGPT, Claude, Gemini, or open-source models.
• Package successful experiments into reusable artifacts, including prompt libraries, workflows, and solution playbooks.
• Collaborate with subject matter experts, compliance, and technical partners to validate and refine concepts.
• Facilitate live GenAI learning experiences, including intro sessions, role-based labs, and problem-solving workshops.
• Build and deliver enablement materials such as guides, templates, videos, job aids, and micro-learning tools.
• Act as a trusted advisor to teams navigating AI adoption, capability gaps, and workflow redesign.
• Launch and operate internal or client-specific “GenAI Labs” to drive adoption and learning-by-doing.
• Capture real-world insights to inform product, content, and go-to-market strategies.

Minimum Qualifications

• 3–5 years of experience in consulting, product enablement, innovation, or applied business strategy.
• Demonstrated ability to work independently, make decisions, and lead client work without constant oversight.
• Hands-on experience using generative AI for real work, including building prompts, workflows, and proofs of concept.
• Experience building business cases — establishing baselines, sizing impact, and presenting ROI to executive stakeholders.
• Excellent facilitation and storytelling skills, with the ability to bridge business, compliance, and technical stakeholders.
• Ability to think and act quickly in fluid environments, with strong executional follow-through.
• Self-directed learner with high curiosity and a bias toward action.

Preferred Qualifications

• Mortgage, fintech, or other regulated industry experience (preferred, not required — willingness to learn quickly is essential).
• Familiarity with AI safety, governance, and compliance.
• Comfort working with model APIs, retrieval patterns, and evaluation methods for testing output quality at scale.
• Ability to use or teach tools such as ChatGPT, Claude, Gemini, Notion, Airtable, Zapier, LangChain, or similar.
• Experience in startups, consulting, internal strategy, learning & development (L&D), or innovation teams.

What Success Looks Like

• Clients move from “what is this?” to “we’re using this” — with your guidance.
• Experiments are executed, refined, and scaled into reusable solutions.
• GenAI learning labs unlock energy, capability, and adoption across the enterprise.
• Every engagement carries a documented before-and-after: hours saved, cycle time reduced, or cost avoided, agreed with the client.
• You become the go-to expert for AI-powered business transformation, especially in mortgage.

Position Details

• Employment type: [Full-Time]
• Location: Remote — applicants may work from anywhere within the U.S.
• Eligibility: Must be eligible to obtain a Public Trust clearance
• Hours: [8-5 ET]

Equal Opportunity Statement

*PhoenixTeam is an Equal Opportunity Employe…