Financial Aid Counselor for the SUNY Financial Aid Network

Position Information

About Buffalo State

Buffalo State is one of the largest comprehensive schools in the State University of New York system. As a civically minded, urban-engaged campus community located in the city’s cultural corridor, Buffalo State prides itself as having smaller learning environments coupled with larger university opportunities. Boasting a diverse and inclusive campus, Buffalo State is committed to the intellectual, personal, and professional growth of its students, faculty, staff, and alumni. The school’s mission is to deliver a broad array of high-quality and distinctive academic programs infused with diversity, creativity, and hands-on learning opportunities for hardworking students who seek a personalized and affordable education that engages their minds and advances their careers. Buffalo State is dedicated to excellence in teaching, research, service, scholarship, creative activity, and cultural enrichment. With degree programs in education, the arts, science, arts and humanities, and professional studies, each year over 6,000 students choose Buffalo State. Buffalo State welcomes applicants who are committed to helping us fulfill our mission.

Faculty/Professional

Professional

Department

Enrollment Management, VP Office

Local Title

Financial Aid Counselor for the SUNY Financial Aid Network

Budget Title

Financial Aid Advisor

Rank

SL-3

Line Number

TBD

Salary Range

$60,245

FTE

Full-Time

Bargaining Unit

UUP

PRODiG+ Position

No

Executive Position

No

FLSA

Exempt

Department Website

https://www.suny.edu

Brief Job Description

The SUNY Financial Aid Network (SUNYFAN) is a shared-services model for financial aid application assistance, staff training, and financial aid award processing for member campuses from the State University of New York.

Reporting to the Executive Director for the SUNY Financial Aid Network, the Financial Aid Counselor will be responsible for financial aid counseling services for SUNYFAN members, both on an individual and group basis. The Financial Aid Counselor must demonstrate an ability to work collaboratively in a student-centered environment and possess strong communication skills and attention to detail.

This position will be based at the SUNY Buffalo State University campus. Some travel is required to represent SUNY at local, state and national conferences, workshops, training, and for meetings.

There are two open positions.

Responsibilities include, but are not limited to, the following:

• Answers member campus and System Administration inquiries on applicant financial aid options, eligibility, and application procedures;
• Assists with FAFSA completion, verification, and documentation requirements;
• Responds promptly to member campus inquiries in a timely fashion;
• Evaluates financial aid applications for accuracy and compliance;
• Determines award eligibility based on established guidelines and regulations;
• Maintains accurate records in financial aid systems;
• Ensures adherence to Title IV regulations and institutional policies;
• Coordinates with member campuses and System Administration as needed;
• Participates in outreach events and financial literacy workshops as needed;
• Keeps abreast of new literature published in the financial aid counseling field;
• Counsels students and member campuses regarding federal, state, and institutional financial aid programs, eligibility requirements, and alternative sources of financial assistance;
• Provides financial aid counseling and assistance through telephone, email, virtual, and individual or group appointments;
• Conducts follow-up communication regarding outstanding verification, documentation, and other financial aid requirements;
• Reviews financial aid awards and makes appropriate adjustments in accordance with established regulations, policies, and SUNYFAN procedures, as assigned;
• Provides guidance and support related to federal student loan programs and assists with resolving loan processing issues, as applicable.

Special Notes: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Buffalo State University is not an E-Verify employer.

**Required Qualifications…