AI & Data Architect - Trust and Safety

Responsibilities The AI & Data Architect will define the AI and data foundation that enables Trust & Safety (T&S) to scale decision intelligence, automation, and operational excellence. This role will bridge AI, data, product, engineering, and safety teams to translate complex safety challenges into scalable solutions. The architect will shape technical strategy, establish reusable architecture patterns, and enable responsible adoption of AI across T&S.

Responsibilities:

Define AI & Data Architecture Strategy:

• Establish the target-state architecture for T&S data and AI capabilities, including data foundations, knowledge systems, AI platforms, and intelligent workflows.

• Develop scalable architecture principles, standards, and reusable patterns across T&S teams.

• Partner with cross-functional leaders to identify high-impact opportunities where AI and data can improve safety outcomes.

Build Scalable AI & Data Foundations:

• Design AI-ready data models, data products, and architecture patterns to support analytics, machine learning, and GenAI applications.

• Enable integration of diverse safety data sources, including policy knowledge, enforcement decisions, investigations, user reports, and operational signals.

• Architect next-generation AI solutions using approaches such as RAG, knowledge systems, AI agents, and human-in-the-loop workflows.

• Drive solutions from experimentation to reliable production by improving scalability, reliability, explainability, and governance.

Drive Technical Leadership & AI Transformation:

• Act as a design authority for strategic AI and data initiatives across Trust & Safety.

• Create reference architectures and best practices for responsible AI adoption.

• Influence engineering, data science, product, and operations teams to accelerate AI-enabled safety transformation.

• Mentor teams and raise overall architecture maturity across T&S.

Qualifications Minimum Qualification(s):

• 5+ years of experience in data architecture, AI systems, machine learning platforms, or related technical domains.

• Strong experience designing scalable data ecosystems and AI-enabled applications.

• Deep understanding of data architecture, machine learning lifecycle, GenAI architecture patterns (e.g., RAG, embeddings, knowledge systems), and responsible AI practices.

• Ability to translate ambiguous business problems into scalable technical solutions and influence across technical and non-technical stakeholders.

Preferred Qualification(s):

• Experience building AI systems in large-scale consumer platforms.

• Experience in Trust & Safety, fraud prevention, cybersecurity, risk, or compliance domains.

• Familiarity with ML platforms, feature systems, vector databases, knowledge graphs, or MLOps.

Trust & Safety Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis. ​

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TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. ​

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We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee’s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.​

About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help peo…