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Product Owner

  • Source: Ashby
  • Benchmark Analytics
  • Remote
  • Chicago
  • Full-Time
  • Mid level

Job Description

The Role:

We are looking for a Product Owner who will take full ownership of a defined product surface within our platform — whether that is shared infrastructure, a new product being built from scratch, a specialized law enforcement workflow, or a data-driven analytics experience. You will work as a trio alongside a lead engineer and a junior engineer, using our AI-augmented software development lifecycle to deliver at a pace that traditionally required much larger teams. This is not a traditional product manager role: you own scope, priority, and delivery accountability in one seat, and you produce complete, engineering-ready specifications that your engineering pair can build from directly.

Responsibilities:

  • Own your product surface end to end — deciding what gets built, when it ships, and how it serves your users or consuming teams, with full accountability for scope, priority, and quality
  • Produce engineering-ready specifications for all features — complete user flows, visual designs, data requirements, edge cases, and acceptance criteria — using AI tools as a core part of your workflow; engineering builds from your specifications directly, without ambiguity about what the experience should be
  • Make priority decisions and defend them — customer success, sales, and leadership will bring you requests; you decide which enter the roadmap and which don’t, with clear reasoning and transparent communication
  • Maintain deep fluency with your customers — whether they are law enforcement practitioners, agency administrators, internal platform consumers, or data science teams — through direct engagement, user research, and ongoing relationship-building
  • Conduct or commission user research as needed — interviews, usability testing, workflow observation, product analytics review — and engage internal subject matter experts to ground product decisions in direct evidence rather than assumptions
  • Partner directly with your engineering pair as a trio; bring clarity on what to build and why while they bring clarity on how to build it and what is feasible
  • Own post-launch adoption and feedback — evangelize new capabilities, train internal teams, track feature adoption, gather user feedback, maintain documentation, and iterate based on real-world usage rather than handing off after launch
  • Support enterprise sales conversations with substantive product and domain knowledge when needed — not just feature lists, but the depth that builds customer confidence
  • Leverage AI tools and technologies across all aspects of your work — research, specification, design, analysis, prototyping, and documentation

Requirements:

  • 5+ years of professional experience in product management, technical product management, engineering, design, or another role where you owned both the what and the how of a product or technical surface
  • Demonstrated ability to produce engineering-ready specifications — not just PRDs or user stories, but complete specifications including visual designs, user flows, data requirements, and acceptance criteria that engineering can build from directly
  • Fluency with AI-assisted workflows; you already use AI tools daily in your professional work and can demonstrate how they accelerate your output and raise the quality of your work
  • Strong written and verbal communication; you write clearly enough that engineers can build from your documents and customers or stakeholders can understand your roadmap
  • Experience working directly with engineering teams in an agile or continuous-delivery environment as a genuine partner, not just a requirements source
  • Strong analytical and quantitative skills — you think in terms of evidence, tradeoffs, and measurable outcomes; you use data to frame problems, evaluate options, and build the case for decisions
  • Ability to synthesize information from multiple sources — customer feedback, user research, internal expertise, data, competitive context — into clear product direction and actionable plans
  • Comfort with ambiguity and incomplete information; you make decisions with the data available rather than waiting for certainty
  • Bachelor’s degree or equivalent professional experience working in a software development environment
  • Intellectually curious self-starter who proactively identifies problems and opportunities without waiting to be asked

Preferred Qualifications:

  • Experience with formal user research methods — interviews, usability testin…

Skills

  • amazon-web-services
  • ashby

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