Principal Application Architect - Adobe Experience Cloud & AI

About The Department The Finance & Operations department brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance & Operations works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we’re constantly building future capabilities. We’re responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?

The Position The Principal Enterprise Architect – Adobe Experience Cloud & AI will define and drive the enterprise architecture for Novo Nordisk’s Adobe ecosystem, with primary responsibility for Adobe Experience Manager and Adobe Experience Platform. This role will ensure that AEM, AEP, and the broader Adobe Experience Cloud operate as a unified ecosystem connecting content, customer data, analytics, personalization, decisioning, journey orchestration, and activation across channels.

Relationships This position reports to the Associate Director, Business Applications. The position interacts with multiple NNI internal functions, such as Omnichannel Campaign Operations, Marketing Operations, Market Development/HCP Engagement, Brand teams, Commercial Operations Planning, all business application teams, infrastructure operations, security, the global IT architecture team and the global analytics team, as well as external operational vendors and agencies.

Essential Functions

• Analyses & Fulfils Business Needs:

• Leverages knowledge of the business and industry to influence and impact the decision-making process and the development of future strategies
• Partners with Enterprise Architecture, business leaders to ensure that solutions are sustainable and assist with the organizational change management process

• Serves as a valued advisor to stakeholders by anticipating needs and developing solutions that are aligned with business strategies

• Leverages Technology Principles, Knowledge & Practices:
• Serves as the primary technical authority for the Adobe CX Platform, including Adobe Experience Manager (AEM) for web and content delivery, and Adobe Experience Platform (AEP) for customer data management, segmentation, activation, personalization, and journey orchestration.
• Defines and governs the end-to-end Adobe architecture, including data flows between AEP and AEM, integration with downstream activation channels, Real-Time CDP configuration, and AI/ML-driven personalization frameworks.

• Manages It Vendors:

• Ensure technology vendors have mature products and services

• Understands & Applies Risk Management Practices:

• Ensure recommended solutions used are robust and sustainable

• Builds Relationships & Influences Key Stakeholders:

• Builds trusting, collaborative relationships with internal and external stakeholders, which help accomplish key business objectives
• Develops and communicates strong, fact-based rationales to build support for ones perspectives and initiatives.

Physical Requirements 0-10% overnight travel required.

Qualifications

• A Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field required. Solid relevant experience may be substituted when appropriate
• Minimum of 5 years experience in pharma, biotechnology, or healthcare IT

• A minimum of 12 years of progressively responsible experience in one or more of the following areas:

• Adobe Experience Manager (AEM), including Sites, Assets, Forms, and headless/hybrid delivery architectures
• Adobe Experience Platform (AEP), including Real-Time CDP, Customer Journey Analytics (CJA), Adobe Journey Optimizer (AJO), and data ingestion/activation frameworks
• Adobe Analytics and Adobe Target for measurement, testing, and personalization
• Adobe’s inte…