Network Operations Analyst- Tier 2 Level
- Source: Indeed
- TLI Software Pvt. Ltd.
- Remote
- India
- Full-Time
- Mid level
Job Description
Key Responsibilities
- Analyze and troubleshoot routing protocols (BGP, OSPF)
- Diagnose VPN/IPSEC issues (Phase 1/Phase 2, NAT-T, ACLs)
- Lead technical troubleshooting calls with customers and vendors
- Open, manage, and drive resolution of vendor escalations
- Build lab environments to replicate and resolve issues
- Interpret and validate device configurations
- Support MACD (Moves, Adds, Changes, Deletes) activities
Qualifications
- Minimum 5 years of experience as Tier 1.5 or equivalent
- Strong understanding of routing, switching, and VPN technologies
- Experience working with network vendors and escalations
- Ability to perform root cause analysis
Preferred Certifications
- Fortinet NSE 4
- CCNP (or equivalent)
Pay: Up to ₹170,000.00 per month
Benefits:
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid time off
- Provident Fund
- Work from home
Application Question(s):
- Preferred Certifications
- Fortinet NSE 4
- CCNP (or equivalent)
Education:
- Bachelor’s (Preferred)
Experience:
- Network engineering: 5 years (Required)
License/Certification:
- CCNP (Required)
Work Location: Remote
Skills
- fortinet-security
