Administration Assistant – NDIS Experience

We are looking for a capable and organised Administration Assistant with direct experience in theNDIS (National Disability Insurance Scheme) environment.

Key Responsibilities

• Manage NDIS documentation including service agreements, consent forms, and participant records
• Prepare and submit claims via the MyPlace portal and manage PRODA access
• Provide general administrative support such as filing, scanning, data entry, and document formatting
• Coordinate appointments, staff schedules, and meetings
• Respond to phone and email enquiries professionally and respectfully
• Maintain accurate and up-to-date records in line with NDIS Practice Standards
• Assist with invoicing, payment tracking, and financial reconciliation
• Support internal audits, reporting, and compliance tasks
• Liaise with participants, families, and support coordinators as needed
• Conduct or support environmental risk assessments in home or community settings as required

Essential Criteria

• Demonstrated experience in an admin role within NDIS or disability services
• Strong understanding of NDIS systems, documentation, and compliance requirements
• High level of attention to detail and data accuracy
• Excellent communication and time-management skills
• Fluency in spoken Arabic
• Proficiency in Microsoft Office and familiarity with NDIS platforms (e.g. PRODA, MyPlace)
• Ability to work independently and handle confidential information appropriately

Desirable

• Certificate III or IV in Business Administration or similar
• Experience supporting allied health or behaviour support practitioners
• Knowledge of NDIS Practice Standards, privacy legislation, and duty of care obligations

We Offer

• A respectful, inclusive, and flexible work environment
• Opportunities for ongoing training and professional development
• Support in advancing your future career — including pathways toward becoming a registered Behaviour Support Practitioner, if desired
• The chance to contribute to meaningful, values-driven work supporting people with disability
• Attractive hourly rate for the right candidate

Job Types: Part-time, Subcontract, Casual, Freelance, Contract

Pay: From $30.00 per hour

Benefits:

• Free drinks
• Professional development assistance
• Work from home

Experience:

• in an administrative role within NDIS : 1 year (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person