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Senior ServiceNOW Developer

  • Source: LinkedIn
  • JSM Consulting Inc.
  • On-site
  • New York City
  • Senior

Job Description

Required Qualifications

  • 5+ years of experience working in a waterfall and agile development.
  • 5+ years of experience with ServiceNow ITSM, ITOM, ITBM, PPM, Service Portal, and Employee Portal modules.
  • Ability to work individually or with a team.
  • CSA, CAD, CIS ITSM, CIS ITOM, or CTA preferred certifications.
  • Experience supporting the customization, administration, and configuration of the ServiceNow tool.
  • Experience with documentation software (e.g., Microsoft Word, Excel, Project, Jira, PowerPoint, Visio).
  • Experience with HTML5, CSS, AngularJS, JavaScript, Web Services, PowerShell, Shell Script, Jelly, and Glide APIs.
  • Configuration/customization experience on various ITSM, ITOM, ITBM, and Core ServiceNow platform capabilities.
  • Experience with Automated testing Framework and Guided Tour Designer.
  • Protocol: TCP/IP, Ethernet, FTP, SSH, T1, Firewalls.
  • Experienced with databases from SQL to NoSQL databases tools.
  • Experience with Vancouver release.
  • Experience with BACCM.
  • Hands on experience building and using APIs in the ServiceNow platform.
  • Experience with RDBMS tools, data modeling, and CSDM.
  • Experience with CMDB, Discovery, Orchestration, Service Mapping tools in ServiceNow platform.
  • Experience with Asset Management, Event Management, Scoped Applications, Performance Analytics.
  • Prior experience with integrating ServiceNow to other applications and ability to adapt existing methods and procedures to create possible solutions to complex problems.
  • Ability to plan resource requirements from high level specifications and the ability to convert them to technical specifications.
  • Work with external non-full-time staff and manage their time accordingly and maintain good working relationship.
  • Strong communications skills and the ability to explain complex concepts in plain language.
  • Experience working in a large government agency.
  • Working knowledge of Discovery and Application Dependency mapping with tools such as Application Dependency Mapping (ADM), SolarWinds Server & Application Monitor, Dynatrace or Device42.
  • Working knowledge of ITIL Foundations concepts.
  • ITIL v3 Foundation Certification.
  • Understanding of SDLC and Agile development.

Skills

  • Servicenow
  • servicenow-itsm
  • microsoft-excel
  • microsoft-project
  • JIRA
  • microsoft-powerpoint
  • microsoft-visio
  • HTML5
  • AngularJS
  • javascript
  • powershell
  • glide-2
  • solarwinds
  • solarwinds-server-application-monitor
  • dynatrace
  • device42
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