Office Assistant 2

Description Duties Description Employee Benefits has the lead role for administering the New York State Health Insurance Program (NYSHIP), one of the largest public employer health insurance programs in the nation covering more than 1.2 million lives. This position will play an important role in ensuring the continued success of the comprehensive health insurance programs.

The Office Assistant 2 duties will include but are not limited to the following:

• Receive, pick-up, deliver, and distribution of mail or other forms of correspondence or communication throughout the Division.
• Opening, sorting, date stamping, and coding mail by unit and retention level.
• Processing mail returned to the Division by looking it up in our database system and delivering it to the correct unit.
• Scanning in mail using the software programs Datacap and Capture.
• Processing incoming faxes in Microsoft Outlook.
• Enter and retrieve data and information from computerized systems.
• Maintain files, correspondence, documents, records, materials pursuant to guidelines.
• Operate various communication systems such as telephones, computers, scanners, and copiers.
• Operate and perform basic cleaning and maintenance on office machines and equipment. Clear paper jams in copiers, scanners and printers; replace toner cartridges; and clean keyboards and screens.
• Purging and shredding documents in accordance with Health Insurance Portability and Accountability Act (HIPAA) regulations according to a monthly schedule.
• Performs other duties as assigned.

Ny Helps Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Non-competitive Minimum Qualifications (ny Helps) One year of clerical experience.

Reassignment Qualifications Current Department of Civil Service employees with one year of permanent, contingent permanent, or 55 B/C service as an Office Assistant 2, if less than one year, you must be currently reachable on the Office Assistant 2 eligible list for the Albany location if one exists.

Competitive Qualifications You must be reachable on the current eligible list or eligible for transfer. Any active transition or promotion list(s) must be exhausted to appoint under the NY HELPS program.

70.1 Transfer Qualifications One year of permanent, contingent permanent, or 55 B/C service in a title eligible for transfer and determined to be similar by Civil Service.

For transfers, a list of approved titles is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

Provisional Qualifications Based on the results of the canvass of the current eligible list for the Office Assistant 2 position, the Department may elect to make a provisional appointment to this position rather than a permanent appointment should the eligible list have less than three candidates interested. If a provisional appointment is made, the appointed candidate will be required to compete in the next holding of the Office Assistant 2 exam and be reachable for appointment from the newly established eligible list.

The Minimum Qualifications For Provisional Appointment Are One year of permanent, contingent permanent, or 55 B/C service as an office assistant, clerical, or keyboarding title allocated to Grade 6 or higher.

Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/announcements/38687titles.cfm.

Non-competitive Promotion (ncp) Qualifications The Department of Civil Service is considering making a request to the Department of Civil Service to hold a non-competitive promotion examination for the above title in accordance with Section 52.7 of the Civil Service Law if…