BUSINESS DEVELOPMENT PATIENT EXPERIENCE & PROVIDER NETWORK

Company Description Utoniya is a stealth HealthTech company focused on building the future of personalized mental healthcare through artificial intelligence, behavioral science, and human-centered design. The company turns real-time physiological and behavioral insights into practical experiences that help individuals understand, measure, and improve their mental well-being. Utoniya’s work bridges science, technology, and human behavior to make mental health support more personalized, proactive, and accessible. Team members collaborate in an innovative environment where ethical use of data, trust, and impact on individual well-being are core priorities.

Role Description The Business Development Patient Experience & Provider Network role is a contract position based in New York, United States, with a hybrid work arrangement that allows partial work from home. This role focuses on identifying and engaging mental health providers and partner organizations to grow Utoniya’s provider network and enhance patient experience pathways. Day-to-day responsibilities include conducting market research on mental healthcare ecosystems, generating and qualifying leads, managing outreach campaigns, and maintaining strong relationships with providers and stakeholders. The role also involves gathering feedback on patient and provider experiences, collaborating with product and operations teams to refine service offerings, and supporting the development of scalable partnership strategies. The individual in this role will track key performance metrics, prepare business development reports, and represent Utoniya in external meetings and events as needed.

Qualifications

• Strong analytical skills for evaluating market opportunities, provider performance, and patient experience data.
• Excellent communication abilities, including clear written and verbal communication and professional presentation skills.
• Lead generation skills to identify, nurture, and convert prospective providers and partners into active network participants.
• Market research capabilities to understand mental health industry trends, competitive landscapes, and patient needs.
• Customer service skills for building trust-based relationships with providers, partners, and individuals engaging with Utoniya’s services.
• Experience in business development, partnerships, or account management, ideally within healthcare, mental health, or HealthTech.
• Familiarity with patient experience design, provider operations, or care delivery models is highly beneficial.
• Comfort working in a fast-paced, early-stage environment and collaborating across multidisciplinary teams.
• Bachelor’s degree in business, healthcare administration, psychology, or a related field, or equivalent practical experience.