Mid-Level Enterprise IT Technical Writer

Company Overview

At 4A Consulting, we turn complexity into opportunity. Founded in 2014 and headquartered in Baltimore, MD, we are a women-owned, boutique consulting firm specializing in delivering innovative, data-driven solutions to both the Federal Government and Fortune 500 clients. Our team blends deep industry knowledge with advanced technologies to design tailored strategies that drive measurable and sustainable outcomes. We pride ourselves on an agile, collaborative approach that helps organizations navigate challenges and seize emerging opportunities in a rapidly evolving digital landscape. At 4A, we don’t just deliver projects, we build trusted partnerships that empower our clients to lead with confidence in the digital age.

Position Overview

We are seeking a Mid-Level Enterprise IT Technical Writer to develop and maintain technical documentation for enterprise IT applications and infrastructure. The selected candidate will create architecture documentation, operational runbooks, Bills of Materials, security accreditation artifacts, and other technical documentation while collaborating with infrastructure, security, architecture, and operations teams.

Key Responsibilities

• Create and maintain technical documentation for enterprise applications and IT environments.
• Prepare and consolidate application inventories across DEV, QA, and PROD environments.
• Develop and review Bills of Materials (BOMs) for applications and infrastructure.
• Create and standardize runbooks, system architecture documents, and security accreditation documentation .
• Prepare technical documentation supporting network and firewall requirements.
• Verify infrastructure components against approved architecture designs.
• Establish documentation standards, templates, and governance processes.
• Maintain accurate documentation throughout the application and infrastructure lifecycle.
• Collaborate with Infrastructure, Security, Architecture, and Operations teams.
• Gather technical information from subject matter experts and translate it into clear documentation.
• Identify documentation gaps and coordinate updates with technical teams.
• Ensure technical documentation is accurate, consistent, and aligned with enterprise standards.

Required Qualifications

• 4+ years of professional technical writing experience , preferably in enterprise IT or infrastructure environments.
• Strong understanding of DEV, QA, and PROD environments .
• Experience preparing BOMs, system architecture documentation, and operational runbooks .
• Solid understanding of networking concepts, including IP addressing, ports, protocols, and firewalls .
• Experience preparing security accreditation and compliance documentation.
• Familiarity with ITIL processes and enterprise governance frameworks .
• Proficiency with Microsoft Office and Visio or similar diagramming tools .
• Experience with documentation platforms such as Confluence or SharePoint .
• Excellent analytical, communication, documentation, and stakeholder management skills.

Preferred Qualifications

• Experience documenting enterprise infrastructure and application architectures.
• Experience working with security, infrastructure, architecture, and operations teams.
• Experience creating technical diagrams and system documentation.
• Experience with enterprise governance and compliance processes.
• Experience working in large, complex IT environments.

Why Join 4A

• Be part of a mission-driven, women-owned consulting firm with a reputation for excellence.
• Work on high-impact projects across federal and commercial clients.
• Collaborate in an inclusive, growth-oriented culture where innovation is valued.
• Access career development programs, mentorship, and learning opportunities.
• Enjoy a comprehensive benefits package, flexible work options, and a focus on work-life balance.

Equal Opportunity Statement

4A Consulting is an Equal Opportunity Employer committed to an inclusive hiring process. Applicants requiring a reasonable accommodation due to a disability may contact [email protected]. This email is intended solely for accommodation requests.

Please note that 4A Consulting participates in the federal E-Verify program. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. 4A Consultin…