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ServiceNow (ITOM) - Gen AI - Agentic AI

  • Source: Naukri
  • Cerebra
  • Hybrid
  • Bengaluru
  • Full-Time
  • Mid level

Job Description

Full Time - MNC Client - HYBRID WORK MODE

Role: ServiceNow IT Operations Management (ITOM)

Locations: PUNE, BANGALORE, HYDERABAD

Exp range: 3-9 years

Professional & Technical Skills:

Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.

Must To Have Skills: Proficiency in ServiceNow IT Operations Management.

  • Strong analytical and problem-solving skills to diagnose and resolve issues effectively.

  • Experience with incident management and service request fulfillment processes.

  • Strong understanding of software development life cycle methodologies.

  • Experience with modern programming languages and frameworks.

  • Familiarity with ITIL framework and its application in service management.

Notice Period: Immediate joiners upto 30 days

Apply at - [email protected]

Skills

  • Servicenow
  • servicenow-it-operations-management
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