Development Admin Assistant

About Workshops for Warriors:

Workshops for Warriors® (www.wfw.org) is a non-profit founded in 2008. Its mission is to place veterans and wounded warriors into advanced manufacturing careers by providing them with industry-leading training, nationally recognized credentials, work experience, and job placement. Training is provided at no cost to veterans. We are rebuilding America’s advanced manufacturing workforce, one veteran at a time with a team of passionate, enthusiastic professionals who want to make a difference in the lives of those we serve, their families, and our country.

The Administrative Assistant provides essential operational and administrative support to the development team, ensuring smooth day-to-day functioning of fundraising activities. Responsibilities include managing calendars, coordinating meetings, supporting donor communications, maintaining accurate records in the CRM, processing gifts, and assisting with reporting and donor acknowledgments. This role requires strong attention to detail, organizational skills, and the ability to manage multiple priorities while supporting a fast-paced, results-driven team.

Duties and Responsibilities:
Calendar and Administrative Support:

• Manage and maintain calendars for development team members, scheduling meetings, calls, and appointments with donors, leadership, and internal staff.
• Coordinate meeting logistics, including preparing agendas, reserving rooms or virtual conference links, and distributing materials in advance.
• Provide general administrative support to the development team including correspondence, filing, supply management, and other day-to-day operational tasks.

Data Management and Reporting:

• Maintain accurate and up-to-date donor databases and records, ensuring confidentiality and compliance with data protection regulations.
• Generate reports and analyze data to evaluate fundraising efforts, donor trends, and campaign effectiveness.
• Provide regular reports and updates to Development Office regarding fundraising progress and outcomes.

Donor Communications and Acknowledgments:

• Support donor communications by drafting and sending acknowledgment letters, thank-you notes, and follow-up correspondence in a timely manner.
• Process incoming gifts accurately and ensure donors receive timely and appropriate acknowledgment in compliance with WFW gift acceptance policies.
• Serve as a point of contact for donor inquiries, routing questions and requests to the appropriate team member and ensuring prompt follow-up.

CRM and Reporting:

• Maintain accurate, up-to-date donor records in the CRM, including contact information, gift history, interaction notes, and pipeline reports while ensuring data integrity and confidentiality.
• All other duties as assigned.

Qualifications & Work Experience:
To perform this job successfully, the candidate must be able to perform each essential duty satisfactorily (with or without accommodation). The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Associate’s or Bachelor’s degree in Business Administration, Non-Profit Management, Communications, or a related field, or equivalent work experience.
• 1–3 years of administrative or coordination experience, preferably in a non-profit, fundraising, or development environment.

Required Skills/Abilities:

• Excellent verbal and written communication skills with the ability to craft compelling fundraising materials and effectively engage diverse stakeholders.
• Salesforce Experience preferred
• Strong working ability of Microsoft Office products (Excel, Word, PowerPoint, etc.)
• Superior organizational skills including attention to detail and time management.
• Ability to establish and nurture collaborative relationships at all levels, and identify needs and deliver solutions that achieve employee, team, and school goals and satisfaction.
• Ownership & Drive— ability to work in a fast-paced environment with strong follow-through and a focus on owning the outcome.
• Ability to effectively partner with leadership and colleagues to ensure deadlines are met, while navigating multiple priorities and deliverables.
• Dependability–Has exhibited the quality of being reliable and flexible to be available when needed.
• Unwavering commitment to transparency, accountability, and driving results for yourself, and your team members and stakeholders.
• Very people orien…