Executive Assistant (OEM Division) / Bilingual English and Mandarin

Education & Experience

• Bachelor’s degree in Business Administration, Management, or a related field preferred
• Minimum 5+ years of experience in executive support, account coordination, or operations
• Experience in OEM, manufacturing, or importing companies preferred
• Proven experience to manage end-to-end processes in a fast-paced environment

Industry Knowledge

• Solid understanding of OEM account management, including quotations, product specifications, sourcing, and order follow-up
• Ability to support the full lifecycle of OEM projects, from customer inquiry to final delivery
• Familiarity with working directly with out-of-state customers and overseas vendors
• Exposure to international trade, tariffs, or logistics coordination is a plus

Core Skills

• Strong organizational skills with the ability to manage multiple OEM accounts simultaneously
• Excellent communication skills for handling customer inquiries, internal coordination, and vendor follow-ups
• Detail-oriented with strong accuracy in handling specifications, pricing, and documentation
• Strong problem-solving skills and ability to resolve order, production, or shipping issues

Technical Proficiency

• Advanced proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
• Experience with Sage 100 or similar ERP systems is an advantage
• Familiarity with collaboration tools (e.g., Microsoft Teams, Zoom, conference calls)

Coordination & Communication

• Ability to coordinate all aspects of OEM business, including:

§ customer communication and order processing

§ product specifications and documentation

§ production and shipment scheduling

• Strong follow-up skills to ensure deadlines and commitments are met

Personal Attributes

• Detail-oriented with a high level of accuracy
• Self-motivated and able to work independently with minimal supervision
• Professional demeanor with strong interpersonal skills
• Adaptable and comfortable handling a wide range of responsibilities
• Will to learn and gain more knowledges of the related industries (e.g. trailers, trackers, auto brake system, etc.)

Language Skills

· Strong proficiency in written and spoken English required

· Ability to verbally communicate in Mandarin is also required

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Language:

• Taiwanese (Preferred)
• Mandarin (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person