Assistant General Manager

Are you a seasoned leader with a passion for delivering exceptional guest experiences in an upscale, high-volume environment? Luminarias, a flagship restaurant renowned for its elevated latin inspiried cuisine, breathtaking views, and unparalleled service, is seeking an experienced Assistant General Manager to join our dynamic team.

What You’ll Do:

• Lead by Example: Oversee daily operations, ensuring seamless service and an exceptional dining experience.
• Drive Success: Manage a high-volume restaurant, implementing strategies to achieve sales and profitability goals.
• Foster Excellence: Inspire and develop a high-performing team through training, mentorship, and accountability.
• Deliver Results: Maintain high standards of quality, consistency, and guest satisfaction while managing operational efficiencies.
• Elevate the Experience: Collaborate with the culinary and beverage teams to enhance the upscale dining atmosphere Castaway is known for.

What We’re Looking For:

• Proven Leadership: 5+ years of management experience in an upscale, high-volume restaurant environment ($10M+), at least 2 of which were at AGM level or higher.
• Guest-Centric Approach: A dedication to providing exceptional hospitality and creating memorable guest experiences.
• Operational Expertise: Strong skills in financial management, inventory control, and staff development.
• Innovative Vision: Ability to drive initiatives that align with our brand and exceed guest expectations.
• Adaptability: Thrive in a fast-paced, evolving environment with a hands-on leadership style.

Why Join Us?

• Competitive salary and performance-based bonuses.
• Comprehensive, top-notch benefits and perks
• Opportunities for professional growth within a company committed to excellence.
• A vibrant team culture centered on innovation, hospitality, and teamwork.

About Luminarias: Perched above the San Gabriel Valley, Luminarias Restaurant and Events is a destination known for breathtaking views, vibrant Latin-inspired cuisine, a creative bar program, and warm hospitality. From elegant weddings to corporate events and social gatherings, our versatile spaces create unforgettable experiences.

Responsibilities:

• Assist in overseeing daily restaurant, banquet, and bar operations to ensure seamless service, strong financial performance, and an exceptional guest experience
• Train, supervise, and support staff to deliver excellent customer service while upholding the restaurant’s high standards
• Oversee staffing, scheduling, and operational readiness across all areas of the restaurant
• Oversee banquet operations, ensuring successful execution of events, service standards, and guest satisfaction
• Monitor and maintain inventory levels, ensuring proper stock of ingredients, supplies, beverages, and equipment
• Provide bar program oversight to ensure quality, consistency, and execution across all beverage offerings
• Coordinate closely with the kitchen team to ensure efficient food preparation, timely service, and adherence to quality standards
• Handle guest inquiries, concerns, and complaints in a professional and timely manner to ensure satisfaction and build lasting relationships
• Maintain compliance with health and safety regulations, ensuring a clean, safe, and sanitary environment
• Support budget planning, cost control, and overall financial management

Qualifications:

• 5 years’ experience in a similar level managerial role in a high-volume restaurant environment is required.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Excellent interpersonal and communication skills to effectively interact with staff, customers, and vendors.
• Proven ability to deliver exceptional customer service and resolve guest concerns.
• Solid knowledge of restaurant operations, including food and beverage service, inventory management, and health and safety regulations.
• Ability to work in a fast-paced, high-pressure environment, multitasking and prioritizing tasks effectively.
• Exceptional problem-solving and decision-making abilities.
• Proficient in computer applications such as MS Office and restaurant management software.

Disclaimer: *The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills req…