Learning Design Specialist

About The Role The RealReal is seeking a creative, disciplined Learning Design Specialist to support the Manager of Learning Design in transforming the employee experience and infusing a high-impact learning culture across the organization. This role treats learning as a premium product—designing self-paced, instructor-led, digital, and micro-learning solutions that eliminate operational friction and drive business results.

As a digital storyteller, prompt architect, and deeply collaborative team player, you will leverage UI/UX design and Generative AI to bypass traditional development bottlenecks. You understand that the best performance solutions are never engineered in a vacuum; you will partner cross-functionally with retail, tech, and operations teams to co-create inclusive learning journeys. By utilizing AI to handle the manual drafting, you maintain a continuous growth mindset to focus intensely on Instructional Integrity, Visual Luxury, and User Psychology—ensuring every touchpoint drives clear business impact and reflects our core values.

What You Get To Do Every Day

• Lead the end-to-end digital production of self-paced assets using Camtasia, Canva, and Adobe Creative Suite, ensuring every asset reflects a premium, luxury aesthetic that maintains a consistent “TRR Voice”.
• Utilize advanced features within Articulate 360 (Storyline and Rise) to build immersive, interactive digital environments where learners actively do and practice rather than just passively watch.
• Master Google Gemini and NotebookLM to design sophisticated prompts and automated AI Personas (Gems) to rapidly generate high-quality scripts and asset prototypes
• Architect learning journeys that feel invisible by integrating modern performance support tools, job aids, and micro-learning directly into daily workflows to solve business friction at the exact moment of need.
• Act as an internal performance consultant and dedicated team player alongside Subject Matter Experts and enterprise leaders, developing positive, cross-functional relationships to rapidly ground learning materials in proprietary technical documentation and transform raw data into actionable tools.
• Deploy functional Minimum Viable Products (MVPs) within hours of identifying an operational problem, successfully managing multiple fast-paced project streams independently against firm deadlines.

What You Bring To The Role Minimum Requirements:

• Minimum Requirements:1–3 years of experience in Instructional Design, Digital Experience Design, Learning Technology, or AI engineering within a complex enterprise environment
• AI Literacy & Prompt Engineering: Demonstrated capability to integrate Generative AI (such as Google Gemini and NotebookLM) into the instructional workflow for creative brainstorming, script enhancement, workflow automation, and rapid prototyping.
• Mastery of ADDIE, Agile, and Performance-Based Design, with the ability to solve business problems through effective instructional architecture.
• Performance-First Mindset: A deep understanding of how to solve tangible business problems through technology and workflow-embedded interventions rather than strictly content delivery.
• Advanced Portfolio: A demonstrated track record of sophisticated interactivity (specifically within Articulate Storyline/Rise) and high-end visual luxury design. Creative Tool Mastery: High proficiency in Adobe Creative Suite (Photoshop/Premiere), Camtasia, Canva, and Articulate (Storyline & Rise)

Preferred Requirements:

• Experience in Luxury, E-commerce, or Tech-enabled industries.
• Strong background in UI/UX Design and digital accessibility standards (WCAG).
• Experience administering or architecting content within an Enterprise LMS (Absorb preferred).

Compensation, Benefits, + Perks

• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid Parental Leave
• 9 Paid Company Holidays
• Flexible Time Off (With Manager Approval)
• Find out more about our Benefits here.

The expected salary range for this role is $65,000.00-$85,000.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. …