Visual Designer (Web)

• We’re seeking a Web Experience Visual Designer to elevate the Chime.com web experience. In this role, you’ll drive the visual vision and execution of user-centric design solutions that are informed by data and consumer insights, grounded in accessibility and web UX best practices, focused on performance journeys and aligned with brand integrity
• You’ll lead cross-functional design efforts and mentor designers and writers alike. You’ll work closely with marketing, product, content, and engineering to shape intuitive, engaging, and high-performing web journeys that meet both user and business goals
• Lead Visual and Experience design for high-impact web projects, from concept to implementation—including responsive page design, navigation systems, conversion flows, and content frameworks
• Translate complex business and product requirements into user-friendly, accessible, and visually compelling experiences
• Collaborate cross-functionally with marketers, product managers, developers, brand strategists, and copywriters to shape cohesive, goal-oriented web experiences
• Drive the use of design systems and component libraries to ensure consistency and scalability across platforms
• Champion UX best practices and accessibility standards (WCAG/AA) across all web initiatives
• Guide and synthesize user research, usability testing, A/B testing, and performance metrics to inform design decisions
• Mentor junior designers and content specialists, helping evolve the team’s craft and strategic thinking
• Contribute to the development and evolution of UX/UI standards, design principles, and collaborative processes
• Stay current on web trends, design tools, and industry innovations to continuously push creative and technical boundaries

Benefits

• Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
• Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
• Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
• Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events- Expertise in Figma and proficiency with design systems, component libraries, and modern collaboration tools
• Strong portfolio showcasing thoughtful interaction design, visual design, and end-to-end user flows
• Understanding and familiarity of leading relevant AI tools
• Deep understanding of UX methodologies, content strategy, accessibility (WCAG/AA), and human-centered design
• Experience working in agile, cross-functional teams with iterative design and development cycles
• 5+ years of experience in visual or product design, with a focus on web and responsive platforms, preferably with a B2C/D2C services company
• Excellent communication and storytelling skills to articulate design decisions across levels and disciplines
• Highly proactive, self-directed, and comfortable managing multiple projects in a fast-paced environment
• Experience in developing multi-media, dynamic, and engaging web experiences