Talent Process Optimisation & AI Analyst

🚀 Talent Process Optimisation & AI Analyst

Shape the Future of Talent Operations Through Automation, AI & Process Excellence

Are you a Business Analyst, Process Improvement Specialist, Automation Analyst, or AI enthusiast who loves turning complex processes into streamlined, technology-enabled solutions?

We’re looking for a Talent Process Optimisation & AI Analyst to help transform Talent Management operations by identifying inefficiencies, redesigning processes, and implementing automation and AI-powered solutions that deliver measurable business outcomes.

This is an exciting opportunity for someone who enjoys combining business analysis, process transformation, automation, integrations, and emerging AI technologies to create smarter, faster, and more scalable ways of working.

What You’ll Be Doing

🔍 Process Discovery & Transformation

• Analyse and document current-state operational processes.
• Identify bottlenecks, duplication, manual effort, and process inefficiencies.
• Design streamlined future-state workflows that improve efficiency, consistency, and scalability.
• Develop process maps, business requirements, functional specifications, business rules, and use cases.

🤖 Automation & AI Enablement

• Identify opportunities where automation, APIs, workflow technologies, and AI can eliminate or reduce manual activities.
• Design and implement solutions using technologies such as:Azure Logic Apps
• Python
• REST APIs
• Power Platform
• Integrate systems and automate repetitive operational activities.
• Establish validation, exception handling, monitoring, logging, and control mechanisms to ensure reliable outcomes.

📈 Driving Measurable Improvement

• Support the implementation and testing of redesigned processes and automation solutions.
• Partner with operational stakeholders to validate effectiveness and usability.
• Develop documentation, SOPs, training materials, and handover processes.
• Measure and report on key improvement metrics including:Cycle Time
• Productivity
• SLA Performance
• Data Accuracy
• Quality Outcomes
• Manual Effort Reduction

What We’re Looking For

Essential Experience

✔ Business Analysis, Systems Analysis, Process Improvement, Process Transformation, or similar experience

✔ Strong process mapping, requirements gathering, and solution design capability

✔ Experience identifying operational inefficiencies and translating them into technology-enabled improvements

✔ Workflow automation and system integration experience

✔ Hands-on experience with one or more of the following:

• Python
• Azure Logic Apps
• REST APIs
• Power Platform
• Integration and Automation Technologies

✔ Experience working across business and technical teams to deliver end-to-end solutions

✔ Strong analytical, communication, stakeholder engagement, and documentation skills

Highly Desirable

⭐ Experience within MSP, Recruitment, Talent Operations, Workforce Solutions, Shared Services, or Contingent Workforce environments

⭐ Exposure to AI-enabled workflows, Generative AI, AI Agents, or Intelligent Automation

⭐ Experience integrating enterprise applications and SaaS platforms through APIs

⭐ Knowledge of Lean, Agile, Design Thinking, or Continuous Improvement methodologies

⭐ Qualifications in Business, Information Systems, Computer Science, Technology, Analytics,

Process Improvement, or related disciplines

Why This Opportunity Stands Out

✅ Drive meaningful transformation across Talent Management operations

✅ Work on real-world automation and AI initiatives with measurable business impact

✅ Bridge the gap between business processes and modern technology solutions

✅ Influence how operational teams work today and how they’ll work in the future

✅ Gain exposure to process optimisation, automation, integrations, data insights, and emerging AI technologies

Ready to make a real impact with Process Improvement, Automation and AI?

Apply now and help us deliver smarter, faster, and more efficient Talent Operations.