Manager, Innovation & AI

Our Practice Solutions team leads the Firm’s innovation initiatives, supporting our lawyers in client delivery excellence. The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re-engineering. The Practice Solutions team works with our lawyers to identify innovative solutions to support our clients. Through fostering a Firmwide culture of innovation, we encourage our lawyers to think creatively about how to deliver the best value to our clients and we ensure that White & Case remains at the forefront of advancements in the legal industry.

Manager, Innovation & AI

Firm Summary

White & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.

With lawyers and staff operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work.

It’s not just about our global network of offices and shared services centers; it’s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work.

Our lawyers are globally minded, enterprising, collaborative, and committed to excellence. Our people represent 90 nationalities and speak 80 languages.

Position Summary

The Manager, Innovation & AI serves as a strategic catalyst within White & Case’s award-winning Innovation & AI team, driving the firm’s vision to redefine legal technology leadership. This role is responsible for evaluating, implementing, and accelerating the adoption of cutting-edge technology and AI solutions, ensuring the firm remains at the forefront of industry advancement. By partnering with cross-functional experts and the broader Practice Solutions team, the Manager spearheads transformative initiatives that deliver measurable impact across practice groups and offices. Through the orchestration and optimization of attorney workflows, this position enables the firm to achieve strategic objectives with rigor and agility, reinforcing White & Case’s unwavering commitment to operational excellence and continuous innovation.

Responsibilities

• Consult with and advise lawyers, legal staff and clients regarding the most effective use of technology and AI in their matters; work with them on projects, including contract management, contract automation, transaction management, etc.; oversee each to ensure quality and success.
• Manage the selection, implementation, roll-out and adoption phases of cutting-edge technologies, with a specific emphasis on AI technologies:
• Coordinate with other business services, including technical staff and procurement.
• Assist with testing new technology and provide feedback to project teams and vendors.
• Introduce the technology to matter teams and identify applications.
• Take ownership of the operation management of live client facing programs, taking responsibility for the overall delivery of services working with Innovation & AI team members.
• Collect and analyse usage and other metrics to recommend changes and enhancements.
• May involve international travel.
• Assist with managing the pipeline of technology and innovation opportunities that arise.
• Other tasks as requested.

Essential Job Requirements

• Thorough knowledge of popular legal tech applications, including AI legal workbench tools, firm-wide AI assistants, due diligence document review tools, contract automation, contract management, transaction management, collaboration tools and other legal technologies.
• Experience implementing solutions, including automation tools (such as Contract Express or  HotDocs), AI-enabled tools (such as Office & Dragons, Harvey, Legora, vLex, or Hebbia) and Collaboration tools such as HighQ.
• Understanding of the typical practice workflows and processes.
• Expertise in standard applications such as Microsoft Office, including Word, Excel and PowerPoint; expertise in data analytics platforms (such …