Operations and Property Administrative Support Assistant

Overview
We are seeking a highly motivated and organised Operations and Property Administrative Support Assistant on a Self Employed basis to join our dynamic team as an addition on a full time basis, Monday to Friday. This is a fully remote position (UK based) but candidates should be based in SW London or nearby. The ideal candidate will play a crucial role in ensuring the seamless and effective operations support by managing administrative tasks and providing support to our customers and contractors. The candidate will work alongside our brilliant team. This position requires excellent communication skills, attention to detail, and proficiency.

Duties

• Scheduling jobs, appointments, and resources efficiently - i.e plumbing jobs, painting, roofing.
• Liaising with customers, subcontractors, and suppliers to confirm access and timelines
• Managing diaries, work allocations, and system updates
• Monitoring job progress and resolved scheduling conflicts or escalated issues
• Manage day-to-day office operations, ensuring efficiency and effectiveness in all administrative processes.
• Utilise Google Suite for document creation, collaboration, and communication with team members.
• Demonstrate excellent phone etiquette when interacting with clients.
• Support financial operations using for invoicing and expense tracking.
• Collaborate with team members to streamline processes and improve organisational workflows.
• To communicate quickly to incoming enquiries and schedule appointments and jobs for our contractors to serve our customers.
• To drive sales with customers and fully book our diaries.
• Dealing with property portfolio enquires, management, viewings, marketing, rent increases, arrears.

Experience

• Proven experience in an operations, administrative working in the construction/property industry.
• Knowledge of basic plumbing, roofing required in order to assist customers and book the right contractor.
• Proficiency in computerised systems, particularly Google Suite.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• Excellent verbal and written communication skills are essential for this role.
• Familiarity with data entry procedures and attention to detail is crucial.
• A proactive approach to problem-solving and the ability to work independently as well as part of a team is highly valued.
• Local knowledge of SW.

If you are looking for an opportunity to contribute to a thriving business while developing your administrative skills, we encourage you to apply for the position of Operations and Administrative Support Assistant.

Job Types: Full-time, Permanent

Pay: £12.50 per hour

Experience:

• Property management: 1 year (required)
• Operations support: 1 year (required)
• reactive property maintenance: 1 year (required)
• scheduling of jobs i.e contractors : 1 year (required)

Language:

• English (required)

Work Location: Remote