Senior Associate, Product Analytics & Applied AI

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants.

We’re building the system that replaces the many tools owners use to run their business.

It powers everything from the restaurant’s website, online ordering, CRM, POS, and more.

Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically.

Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it.

Using Owner should feel like having a team of great operators, engineers, and marketers working for you.

Our vision We’re starting by helping independent restaurants succeed online.

But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.

Once we nail the solution for restaurants – we’ll scale it into every other local business type.

In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.

Our traction Since 2020, we’ve generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website.

More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.

Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.

We’ll be scaling even faster in 2026 to keep pace with our customer growth.

Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!

Why we’re looking for you We’re building a highly impactful, data & AI-first Product Analytics function at Owner.com. As a Senior Associate, you will play a pivotal role in shaping the product roadmap through close collaboration with Product Managers to establish opportunity impact sizing, product effectiveness tracking, and direct product strategy & tactical contributions.

Your work will shift to wherever the highest impact lies - whether that’s deep root-cause analysis on product opportunity areas, sizing the expected impact of new features to shape engineering priorities, designing & providing visibility to product health metrics, or directly contributing to the development of analytics and AI-powered product features. The best candidates will not simply provide insights to the EPD (Engineering & Product) org, but be a strategic and operational driver, identifying gaps/opportunities, recommending product roadmap improvements, and creating overall meaningful business impact through direct influence on the product.

This role is 100% remote and can be based anywhere in the United States or Canada.

You should apply if you …

• Have felt torn about whether to pursue a business vs pure technical/analytical career path (at Owner, we believe these must merge)
• Identify inefficiencies in everyday life - and see them as exciting opportunities.
• Aren’t satisfied with understanding things at a surface level, and get satisfaction from understanding the root cause (the WHY)
• When solving problems, you enjoy diving deeply in them to understand root causes and become a “subject matter expert”, but know when to stop “overbuilding”
• Aren’t afraid of and enjoy picking up new skills and tools to problem-solve
• Enjoy tinkering and testing (or building) applications for AI tools like Claude Code, Codex
• Want to build solutions for lasting processes and systems. Love a good data-driven decision-making process (but also understand when this is possible and when it isn’t)
• Have a proven track record of collaborating effectively with cross-functional teams.

The impact you’ll have

• Influence Product Planning Roadmap: Influence product planning through informative impact sizing, en…