Assistant Accountant - Remote

**Who we are** Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.

**The EH Way** At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

• We are Mission First - Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
• We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
• We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
• We Live by Our Values - we role model our values 100% of the time
• We Expect High Performance - we set a high standard and we’re not satisfied with being average

**This role** As an Assistant Accountant you’ll be working closely with the Finance Manager and wider finance team, with a primary focus on our eBenefits revenue stream. This is an international role that balances accounting with high-impact stakeholder engagement.

This position is uniquely split between core financial functions and proactive collections. You will be responsible for the full-cycle Accounts Receivable process for our Earned Wage Access (EWA) product, moving from initial reporting and reconciliation all the way through to active collections. Roughly 60% of this role is dedicated to AR management, requiring a confident communicator who is comfortable picking up the phone to resolve outstanding balances with our global clients.

You will serve as a key point of contact for our international client base, managing finance-related inquiries regarding Heropoints, EWA, and general account queries. As we operate on a global scale, you will support both the Australian and international markets, which includes regular communication with stakeholders and customers in the UK timezone.

You will play a crucial role in the operations of the Finance team and will work closely with the eBenefits Product, Support, and Finance teams. You will be responsible for our day-to-day eBenefits accounting, including reconciliations, journals, accruals, and will have exposure to inter-company and FX transactions. They will also take ownership of commission integrity by auditing and validating payouts across our sales team and partner network.

The ideal candidate will be a self-starter who can work at a fast pace. You will be responsible for running the day-to-day accounts while also maintaining compliance. You are a composed and focused professional who thrives under pressure, and have a proven ability to juggle priorities, meeting deadlines with ease while maintaining a high standard of work. We’re seeking a commercially-minded accountant with great critical thinking skills.

You will leverage AI-driven accounting tools and automation to streamline high-volume transactions, allowing you to focus on strategic analysis and complex problem-solving rather than manual data entry.

This role will include

• Daily reconciliation of eBenefits bank accounts across multiple regions
• Ownership of the Spend Account reconciliation, daily settlements and chargeback process
• Ownership of Earned Wages Access Accounts Receivable process and reconciliation
• Completion of month end balance sheet reconciliations ensuring that all reconciliation issues are investigated and resolved
• Working closely with Accounts payables on top up or transfer requirements for the eBenefits revenue stream
• Ownership of the eBenefits cashflow to ensure sufficient funds and timely settlement of funds
• Reconciliation of Heropoint incentives and giftcards
• Put forward and drive process improvements for the eBenefits revenue stream
• Work closely with assistant accountants, junior accountants, support and eBenefits product owners
• Assist in the external audits
• Collaborate with cross-functional product, engineering, and …