Network Installation and Configuration Technician

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

The Network Installation and Configuration Technician is responsible for installing, configuring, testing, documenting, and supporting wired and wireless network infrastructure. This role performs hands-on work with structured cabling, network hardware, device configuration, connectivity testing, troubleshooting, and as-built documentation to ensure reliable, secure, and standards-aligned network operations.

Key Responsibilities:

• Install, terminate, label, and test copper and fiber cabling for LAN, WLAN, and related communications systems.
• Configure and deploy switches, routers, wireless access points, patch panels, and other network components according to design requirements and site standards.
• Perform device setup, baseline configuration, firmware updates, and validation of network connectivity and performance.
• Troubleshoot cabling faults, hardware issues, and basic configuration problems using standard diagnostic tools and procedures.
• Assist with network upgrades, moves, adds, and changes while minimizing operational disruption.
• Document installed equipment, cable labels, IP information, configuration details, redlines, and as-built records.
• Read and interpret floor plans, network diagrams, rack elevations, and installation documentation.
• Coordinate with project leads, engineers, vendors, and site personnel to support installation sequencing and site readiness.
• Maintain compliance with safety, security, quality, and regulatory requirements during all installation and configuration activities.
• Provide turnover support, basic user orientation, and status updates to supervisors or project stakeholders as needed.

Qualifications

Requirements:

• Associate’s Degree or equivalent related experience or at least two (2) years of telecommunications/electronics vocational training, professional certification from an accredited technical school or equivalent military school
• 5 years of experience
• Experience with structured cabling installation, termination, testing, and labeling in commercial, campus, industrial, or government environments.
• Working knowledge of network hardware and protocols, including switches, routers, wireless access points, VLAN concepts, IP addressing, and basic network security practices.
• Ability to configure network devices using standard interfaces, templates, or implementation procedures.
• Experience using cable testers, tone generators, labeling tools, hand tools, and common installation equipment.
• Ability to read and follow technical drawings, wiring schedules, and configuration documentation.
• Strong troubleshooting, organization, and documentation skills.
• Ability to work independently and collaboratively in active operational, renovation, or construction environments.
• Ability to lift equipment, climb ladders, and perform physically demanding field installation tasks as needed.

Preferred Qualifications:

• BICSI certification or equivalent structured cabling credential.
• CompTIA Network+, CCNA, or comparable networking certification.
• Experience with wireless deployments, rack buildouts, patch management, and change implementation.
• Familiarity with telecommunications installation standards and labeling practices.
• Experience preparing turnover packages, test results, and as-built documentation.

Work Environment/Physical Requirements:

This position may require work in telecommunications rooms, offices, classrooms, data spaces, ceilings, and active renovation or construction environments. The role may involve standing for extende…