Conversational AI Developer
- Source: Naukri
- Fps Innovation Labs
- Remote
- India
- Full-Time
- Mid level
Job Description
- 5-7 Strong experience in developing ChatBots, handling complex conversational flows and knowledge on training NLP
- Strong experience in NodeJs or python programming like API integrations, Handling complex logic and Impact Analysis
- Strong understanding of code optimization, standard development practices for bot, unit test cases and code review
- Good understanding of voice bot, voice platform integrations, bot training and impact of training
- Understanding of multi language bot building, deployment, integrating multiple channels with pros and cons of implementation
- Should have experience in agent handover scenarios with CRM modules available in markets eg. Salesforce and RingCentral
- Should have at least one conversational AI platform certification((Cognigy, Yellow.AI , Kore.AI, Lex, Luis, Google Dialog flow, IBM Watson)
- Proficiency in analyzing complex technical issues, collaborating with teams and stakeholders, and exhibit a commitment to continuous learning by staying updated with the latest features, technologies, and industry trends
- Experience in Agile software development methodologies, including working in Agile teams for iterative development with proficiency in utilizing project management tools such as JIRA for issue tracking, and team collaboration
- Willing to work in a shift from 2 pm to 11 pm (IST)Role & responsibilities
Skills
- NodeJS
- Python
- Salesforce
- ringcentral
- cognigy
- kore
- kore-ai
- microsoft-luis
- ibm-watson
- JIRA
