Assistant

Company Description Bing’s Bakery is a long-standing bakery located at 253 E Main St in Newark, Delaware, serving local residents, visitors, and nearby communities. The bakery offers a variety of fresh baked goods and pastries, focusing on quality ingredients and friendly service. Team members collaborate to deliver a welcoming experience and maintain high standards in product presentation and customer satisfaction. Working with Bing’s Bakery provides an opportunity to support a beloved local business while contributing to a positive, community-centered atmosphere.

Role Description The Assistant role at Bing’s Bakery is a full-time remote position supporting daily operations and administrative tasks. Responsibilities include handling customer inquiries via phone, email, and online channels, managing orders and scheduling, and coordinating with on-site bakery staff to ensure accurate and timely fulfillment. The Assistant will update basic documentation, assist with inventory tracking records, and support simple online marketing activities such as posting updates or promotions as directed. This role also involves maintaining organized digital files, preparing reports, and providing general support to management to help improve efficiency and communication.

Qualifications

• Ability to perform administrative tasks such as scheduling, data entry, and document organization with strong attention to detail.
• Strong written and verbal communication skills for professional customer interaction and coordination with bakery staff.
• Comfort with basic digital tools and platforms, including email, office productivity software, and online communication systems.
• Good time management skills and the ability to prioritize tasks independently in a remote work environment.
• Customer service mindset, with a courteous and solution-focused approach to resolving questions or issues.
• High level of reliability, integrity, and willingness to learn bakery processes and products.
• Previous experience in administrative support, customer service, or hospitality is beneficial but not required.
• Availability to work full-time hours aligned with bakery operations and occasional peak periods.