Part-Time Executive Assistant

NP Licensing helps healthcare professionals and telehealth companies obtain and maintain professional licenses across the U.S.

We’re looking for a highly capable, independent person to handle a mix of client success, operations, and executive support.

Hours: Approximately 10–15 hours/week initially, with potential to grow
Schedule: Mostly flexible; some work requires U.S. business-hours availability
Location: Hybrid - while onboarding meet at Cohatch in Worthington. Once onboarded, occasional in-person meetings but mostly remote.

What you’ll do

• Call clients to check in, answer routine questions, identify issues, and make sure they feel well supported
• Coordinate between clients and our internal off-shore operations team
• Call boards of nursing, government agencies, insurers, and vendors to resolve problems
• Follow up persistently when applications, requests, or administrative issues get stuck
• Research unfamiliar administrative processes and provide concise answers and recommendations
• Turn rough instructions or voice notes into organized tasks
• Build simple trackers, checklists, and SOPs
• Make sure delegated work actually gets completed
• Research and coordinate vendor services
• Triage issues so only ones requiring owner attention are escalated

Most importantly:

• You’re excellent with people and comfortable speaking directly with clients
• You’ll pick up the phone and work through agencies, insurers, or vendors when needed
• You can work from ambiguity without needing step-by-step instructions
• You follow through and don’t let things disappear after one unanswered email or call
• You communicate clearly and professionally
• You use AI tools such as ChatGPT or Claude effectively, while verifying important information

Healthcare, licensing, credentialing, insurance, legal, or other regulated-industry experience is a plus.

Requirements

• Based in Columbus, OH area
• Available for calls during Eastern Time business hours when needed
• Comfortable with approximately 10–15 hours per week
• Strong verbal and written communication
• Able to work independently
• Comfortable with occasional personal administrative tasks
• Willing to sign confidentiality agreements as appropriate

Pay: $18.00 - $30.00 per hour

Benefits:

• Flexible schedule

Application Question(s):

• Tell me about a time you took messy/ambiguous instructions and solved an important work problem.
• What’s the coolest way you’ve used AI tools in your work.

Education:

• Bachelor’s (Required)

Experience:

• Related: 3 years (Required)

Ability to Commute:

• Worthington, OH 43085 (Required)

Work Location: Hybrid remote in Worthington, OH 43085