Epic AI Quarterback (Epic AI Execution Advisor)

At Divurgent, we employ real people on our Team, not just “resources.” We firmly believe our Team is the driving force behind our successes, and because of that, we are solidly focused on evaluation, maintaining, and improving upon the Divurgent culture by integrating our ELITE Values into everything we do. Culture is the SINGLE most important component we have. We want our employees, recruits, clients, prospects, and even our competitors to feel it and believe it! Appreciating and supporting our Team Members—the people behind our success—is at the core of Divurgent’s values, mission, and goals. In addition to our Financial, Health and Wellness, and Community and Culture benefits, we offer team coffee breaks and happy hours, a book club, a grill master competition, March Madness events, a Divurgent Pets group, and team engagement programs – true testaments to the value our Team holds for Divurgent. If you have a passion for healthcare and are excited about your career and joining a TEAM, Divurgent is the place for you. We are always looking for qualified, culture-friendly candidates to join our professional and somewhat quirky family.

Role Overview The Epic AI Quarterback (Epic AI Execution Advisor) is a senior, hybrid leadership role responsible for driving the successful adoption and execution of AI capabilities within the EHR ecosystem. This role blends program management, project delivery, strategic advisory, and lead analyst functions to translate emerging AI opportunities into practical, scalable solutions across healthcare operations. This individual operates with an “AI-is-here” mindset—proactively identifying opportunities, addressing barriers to adoption, and relentlessly advancing AI-enabled transformation across clinical, operational, and financial domains.

Key Responsibilities

• Lead AI Strategy & Execution

• Drive end-to-end adoption of AI within Epic, from strategy through implementation and optimization
• Evaluate available AI capabilities and develop actionable roadmaps aligned to organizational priorities

• Identify and mitigate barriers to adoption, including workflow, cultural, and technical challenges

• Program & Project Leadership

• Serve as the central quarterback across multiple AI initiatives, ensuring alignment, accountability, and delivery
• Coordinate cross-functional stakeholders to maintain momentum and achieve measurable outcomes

• Establish and track KPIs tied to value realization and adoption

• Business Case Development

• Build compelling, data-driven business cases for AI adoption
• Articulate both return on investment (ROI) and the “cost of not doing” to drive executive decision-making

• Translate technical capabilities into clear operational and financial impact

• Stakeholder Engagement

• Engage confidently with senior and executive leadership, including C-suite and clinical leaders
• Facilitate discussions that bridge technical, operational, and strategic perspectives

• Navigate complex stakeholder environments to drive consensus and action

• Technical & Workflow Expertise

• Apply deep understanding of Epic data structures, workflows, and system capabilities

• Integrate AI solutions into core workflows across:

• Ambulatory and inpatient clinical operations
• Patient access

• Revenue cycle

• Leverage knowledge of LLMs and AI tools to inform design and scalability

• Change Management & Adoption

• Lead change management strategies to ensure sustained AI utilization
• Champion an “AI-native” culture across teams and leadership
• Develop communication, training, and adoption frameworks that accelerate uptake

Required Qualifications

• 10+ years of progressive Epic experience
• Minimum 5 years in a leadership capacity (e.g., Program Manager, Project Manager, Strategy Lead, or Lead Analyst)
• Prior Epic certification history (minimum of three certifications within the past 10 years)

• Deep expertise in:

• Epic data models and workflows
• Healthcare operations across clinical and revenue cycle domains

• AI and large language models (LLMs)

• Proven ability to lead complex initiatives and influence senior stakeholders
• Strong analytical, strategic thinking, and communication skills
• Demonstrated experience building business cases and driving organizational change
• Familiarity with key Epic AI initiatives (e.g., ambient documentation and related capabilities)

Preferred Qualifications

• Attendance at opening sessions of Epic UGM or XGM with…