AI BUSINESS, SALES, SOCIAL MEDIA, E-COMMERCE & DIGITAL MARKETING MANAGER

AI BUSINESS, SALES, SOCIAL MEDIA & DIGITAL MARKETING MANAGER Company: GULKASH INTERNATIONAL PRIVATE LIMITED Job Type: Full-Time Work Mode: Remote / Work From Home Experience: 2–5 Years Preferred Department: Sales, Marketing & Business Development About the Role GULKASH INTERNATIONAL PRIVATE LIMITED is looking for a results-driven AI Business, Sales, Social Media & Digital Marketing Manager to manage and grow our complete digital business and sales ecosystem. The selected candidate will be responsible for sales, CRM, lead generation, customer follow-up, WhatsApp/API marketing, social media management, Google Business Profile, content creation, digital marketing and AI-powered business automation. This is a hands-on role for someone who can turn digital attention and enquiries into customers, sales and repeat business. Key Responsibilities 1. Sales & Business Development - Manage the complete sales process from enquiry to order. - Generate and convert B2C, B2B, wholesale, retailer and distributor leads. - Handle enquiries from WhatsApp, social media, website and Google. - Conduct regular customer follow-ups. - Maintain sales pipeline and achieve monthly sales targets. - Prepare quotations and sales proposals. - Negotiate with customers, retailers, wholesalers and distributors. - Develop new B2B, retail and distribution opportunities. - Drive upselling, cross-selling and repeat purchases. - Build and maintain long-term customer relationships. 2. CRM & Lead Management - Manage and maintain the CRM system. - Record and update all leads, enquiries and customers. - Track leads from first enquiry to conversion. - Categorize leads based on priority. - Schedule and complete follow-ups. - Maintain customer history and sales pipeline. - Ensure no qualified lead is missed. - Prepare CRM and sales performance reports. 3. Social Media Management Manage and grow GULKASH’s social media presence across relevant platforms, including: - Instagram - Facebook - YouTube - LinkedIn - Pinterest and other relevant platforms Responsibilities include: - Develop social media strategy. - Prepare daily/weekly content calendars. - Create and coordinate posts, reels, videos and stories. - Write captions, CTAs and promotional copy. - Manage comments, messages and customer enquiries. - Generate leads through social media. - Promote products and offers. - Monitor engagement, reach and conversions. - Analyze social media performance. 4. WhatsApp Business & WhatsApp API Marketing - Manage WhatsApp Business and WhatsApp API activities. - Create targeted WhatsApp marketing campaigns. - Handle automated customer responses. - Qualify and segment leads. - Conduct sales follow-ups through WhatsApp. - Create promotional and customer-retention campaigns. - Manage customer communication professionally. - Maintain appropriate consent and opt-out practices. 5. Google Business Profile / GMB - Manage and optimize GULKASH Google Business Profile. - Publish regular Google Posts. - Upload product images, videos and updates. - Manage customer reviews and responses. - Monitor Google enquiries. - Improve local search visibility. - Track profile performance and leads. 6. Digital Marketing - Develop and execute digital marketing campaigns. - Plan product promotions and seasonal campaigns. - Support paid and organic marketing activities. - Generate qualified leads. - Analyze campaign performance. - Improve customer acquisition and conversion. - Coordinate marketing activities across multiple digital channels. 7. Content Creation - Plan product and brand content. - Create social media posts, reels, short videos and promotional creatives. - Develop product-focused marketing content. - Create educational and brand-building content. - Prepare festival and seasonal campaigns. - Use AI tools to improve speed and quality of content production. 8. AI Business Automation Build, manage and improve AI-powered business workflows for: - Lead capture - Lead qualification - CRM updates - WhatsApp responses - Customer follow-ups - Social media content - Google Posts - Review requests - Sales reminders - Customer segmentation - Marketing reporting - Customer retention - Repeat-purchase campaigns The candidate should continuously identify repetitive tasks and find opportunities to automate them using AI and digital tools. Required Skills - Sales & Business Development - Social Media Management - Digital Marketing - CRM Management - Lead Generation - Customer Follow-Up - WhatsApp Business - …