Clinical Operations Assistant

Clinical Operations Assistant

Procultural Group Counseling Services

Part-Time Position Flexible Hours Hybrid Work Option

About Us

Procultural Group is a full-service psychological, educational, and vocational testing and counseling practice dedicated to helping children, adolescents, young adults, and their families move beyond challenges toward meaningful, secure, and thriving lives. Our team values professionalism, compassion, growth, organization, and efficiency as we support the communities we serve.

We are currently seeking a highly organized and motivated Clinical Operations Assistant to support scheduling, coordination, assessment workflow management, and communication within our growing Psychology & Assessment Practice.

This position is ideal for students or recent graduates interested in psychology, education, counseling, healthcare administration, or behavioral health operations who are seeking hands-on experience in a professional, mission-driven environment.

Job Description

The Clinical Operations Assistant will support the operational and administrative side of our assessment practice. Responsibilities include coordinating testing appointments, managing scheduling logistics, supporting report preparation workflows, communicating with families and schools, and helping maintain efficient day-to-day operations.

The ideal candidate is dependable, proactive, detail-oriented, emotionally mature, and able to work independently with strong time management skills. This role requires professionalism, excellent communication, organizational strength, and the ability to handle confidential information responsibly.

You will work closely with the founder and clinical team to support operational efficiency and help ensure a smooth and responsive client experience.

Responsibilities

• Scheduling & Coordination
• Coordinate psychological testing appointments and scheduling logistics
• Manage rescheduling and calendar coordination
• Coordinate school observation scheduling with schools and families
• Track timelines and follow up on pending items
• Support operational workflow management and organization

Clinical & Administrative Support

• Enter test scores into report templates
• Prepare and organize assessment materials and documentation
• Assist with report formatting and document organization
• Maintain organized digital filing systems and workflows
• Draft professional emails, scheduling communications, and confirmations
• Support administrative tasks related to assessment operations

Communication & Client Support

• Communicate professionally with parents, schools, and other professionals
• Respond to client scheduling inquiries and follow-up communications
• Help maintain a responsive, organized, and professional client experience
• Assist with intake coordination and workflow tracking as needed

Additional Learning Opportunities

• Gain exposure to psychological and psychoeducational assessment processes
• Learn about private practice operations within the mental health and education fields
• Observe workflow optimization and operational management strategies
• Contribute ideas for improving systems and efficiency
• Develop professional communication and organizational skills in a clinical setting

Requirements

• Bachelor’s degree preferred
• Current graduate students or recent graduates in Psychology, Counseling, Education, Social Work, Healthcare Administration, Business, or related fields are strongly encouraged to apply
• Strong written and verbal communication skills
• Excellent organizational and time management abilities
• Ability to multitask and work independently with minimal supervision
• Strong attention to detail and follow-through
• Self-driven, dependable, and proactive mindset
• Growth mindset and openness to feedback and learning
• Professional, warm, and emotionally mature communication style
• Comfort with technology, Google Workspace, Microsoft Office, and digital systems
• Ability to manage confidential information responsibly and professionally
• Bilingual English and Spanish preferred

Benefits

• Flexible schedule (approximately 8–16 hours/week)
• Hybrid position with both in-person and virtual work options
• Mentoring and professional skill-building opportunities
• Hands-on experience in psychology practice operations and assessment workflows
• Growth-oriented environment with opportunities to expand responsibilities
• Exposure to e…