Admin/Customer Service Representative - Part time (30 hours p/w)

Looking for a role that gives you more balance?

We understand that life doesn’t always fit around a traditional full-time working week. Whether you’re returning to work after raising a family, looking to reduce your hours, or simply seeking a better work/life balance, this could be the opportunity you’ve been looking for. We’re offering part-time 30 hour week within a supportive and friendly team, where you can use your skills, contribute to a successful business and still have time for the things that matter outside of work.

This is more than just an administration role. You’ll be the vital link between our customers, sales team, production department and suppliers, helping ensure orders are processed accurately, deliveries run smoothly, and customers receive exceptional service every step of the way.

If you’re someone who enjoys building positive customer relationships, we’d love to hear from you.

What You’ll Be Doing

• Processing customer orders accurately and efficiently.
• Providing quotations, artwork approvals and product information.
• Issuing purchase orders to suppliers and distribution partners.
• Coordinating freight quotes and delivery requirements.
• Maintaining stock reports for customers and Account Managers.
• Responding to incoming sales enquiries.
• Assisting with customer requests and troubleshooting solutions.
• Supporting the smooth day-to-day operation of the office.
• Working closely with Production, Scheduling, Estimating and Sales teams.

What We’re Looking For

You are someone who:

• Has excellent communication skills and a professional phone manner.
• Genuinely enjoys helping customers and finding solutions.
• Is organised and able to manage multiple priorities.
• Has strong attention to detail and accuracy.
• Can work independently while also being a valuable team member.
• Is confident using Microsoft Excel and Word.
• Is willing to learn new systems and company-specific software.

Why Join Us?

• Be part of a friendly, supportive and collaborative team.
• Join a stable business.
• Enjoy a varied role.
• Opportunity to learn, develop and grow within the business.
• Work with a team that values initiative, reliability and customer service excellence.

Ready to Apply?

If you’re looking for a role where you can make a genuine impact, build strong relationships, and be part of a positive team culture, we’d love to hear from you.

Apply now and take the next step in your career.