Network Systems Series, 1690
- Source: Nycourts
- NYS Unified Court System
- $64,971 to $84,659 /yr
- On-site
- Albany
- Mid level
Job Description
UCS -23
EMPLOYMENT
OPPORTUNITY
ANNOUNCEMENT
STATE OF NEW YORK
UNIFIED COURT SYSTEM
PLEASE POST
ANNOUNCEMENT NO. 1690
THE OFFICE OF COURT ADMINISTRATION – DIVISION OF COURT MODERNIZATION IS RECRUITING FOR ONE POSITION
IN THE NETWORK SYSTEM ENGINEER SERIES. THIS POSITION WILL BE FILLED IN ANY OF THESE TITLES AND WILL BE
DEPENDENT ON THE QUALIFICATIONS AND EXPERIENCE OF THE APPLICANT SELECTED.
POSITION TITLE: NETWORK/SYSTEM ENGINEER I JG: 23
BASE SALARY: $84,659
QUALIFICATIONS: Bachelor’s degree from an accredited college or university and three (3) years of related technical
experience in a help desk or technical environment; or An equivalent combination of education and related
technical experience in a help desk or technical environment.
DISTINGUISHING FEATURES OF WORK: Network/System Engineers I work under supervision in units within the Division of
Technology. Network/System Engineers I are responsible for resolving the most difficult help desk technical issues and providing
technical expertise for help desk personnel. They are responsible for installing network architecture under direction from Technical
Managers, Network/System Engineers II or Network /System Engineers III. They are responsible for the delivery and monitoring of
technology systems and projects. They oversee the work of help desk personnel in order to provide support in accordance with
established processes and guidelines. Network/System Engineers I are responsible for ensuring that the installation of
networks/systems, telecommunications equipment, courtroom technical equipment, software and hardware are handled in a timely
manner and for providing status reports for projects and initiatives and performing other related duties.
POSITION TITLE: NETWORK/SYSTEM TECHNICIAN III JG: 21
BASE SALARY: $76,112
QUALIFICATIONS: Bachelor’s degree from an accredited college or university and two (2) years of related technical experience
in a help desk or technical environment; or An equivalent combination of education and related technical
experience in a help desk or technical environment.
DISTINGUISHING FEATURES OF WORK: Network/System Technicians III work under close supervision in the Division of Court
Modernization performing second-level troubleshooting support and training to end-users and escalating the most complex problems
to Network/Systems Engineers I. They act as team leaders and oversee the work of Network/System Technicians I and
Network/System Technicians II, receive calls and inquiries regarding complex technical issues, conduct analysis of technical
problems, provide support in accordance with established processes and document incidents and remedies. Network/System
Technicians III are responsible for the installation of software and hardware and for providing technical support to Court Modernization
projects and initiatives and perform other related duties.
POSITION TITLE: NETWORK/SYSTEM TECHNICIAN II JG: 18
BASE SALARY: $64,971
QUALIFICATIONS: Associate’s degree from an accredited college or university and two (2) years of related technical experience
in a help desk or technical environment; or An equivalent combination of education and related technical
experience in a help desk or technical environment.
DISTINGUISHING FEATURES OF WORK: Network/System Technicians II work under close supervision in the Division of Court
Modernization performing first-level troubleshooting support and training to end-users. They receive calls and inquiries, provide
support in accordance with established processes, document incidents and remedies and escalate more complex incidents to
second-level support personnel. Network/System Technicians II are responsible for the installation of software and hardware and for
providing technical support to Court Modernization projects and initiatives and perform other related duties.
LOCATION: OFFICE OF COURT ADMINISTRATION - DIVISION OF COURT MODERNIZATION
500 PATROON CREEK BLVD., ALBANY, NY.
CLASSIFICATION: NON-COMPETITIVE
ASSIGNMENT: Join a dynamic, fast-paced, and innovative team dedicated to strengthening New York State’s justice system by
enhancing courtroom functionality and improving courthouse accessibility statewide. This role offers a unique opportunity to
contribute directly to the mo…
Skills
- provide-support
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