ServiceNow Developer/Analyst
- Source: LinkedIn
- Lloyd
- On-site
- New York City
- Mid level
Job Description
Job Type: 4-6 month contract
Location: based in NYC. REMOTE, but will need to be onsite a couple of days the 1st week.
Hourly Rate: $55-$60hr.
Immediate Need for ServiceNow Developer/Analyst to analyze, document, optimize, and enhance existing HR and enterprise workflows within ServiceNow. This individual will play a key role in bringing visibility and structure to an environment where numerous forms, workflows, custom tables, reports, integrations, and business processes have been developed but are not fully documented.
The ideal candidate will combine strong ServiceNow platform knowledge, business process analysis, workflow documentation, reporting expertise, and hands-on development skills. This person will be responsible for understanding how existing processes work, tracing the underlying logic and data, creating clear workflow diagrams and documentation, identifying improvement opportunities.
This is an opportunity for someone who enjoys investigating complex environments, untangling undocumented processes, and translating technical workflows into clear documentation that can be understood and used across IT, HR, and other business departments.
Workflow Analysis & Documentation
- Analyze existing ServiceNow forms, workflows, catalog items, approvals, and business processes that currently have little or no documentation
- Trace workflows from initial request through approvals, fulfillment, task generation, integrations, and final completion
- Document the underlying logic, dependencies, data flows, business rules, UI policies, scripts, custom tables, and related ServiceNow components
- Create clear process maps, workflow diagrams, data flow diagrams, and technical documentation
ServiceNow Development & Workflow Enhancement
- Develop and maintain Service Catalog Items and related fulfillment workflows
- Configure workflows that generate approvals, Requested Items (RITMs), and Catalog Task (SCTASKs)
- API Integration and solid presentation skills required.
Please no 3rd parties.
Skills
- Servicenow
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