Network / Data Center Technician – Active Secret Clearance

Job Description – Senior ICIDS Security Engineer

Project: ICIDS-IV Maintenance & Support – USAG Fort Hamilton

***Only US Citizens may apply with Active Security Clearance***

Project Overview

The Engineer is responsible for preventive maintenance, inspection, testing, troubleshooting, corrective/emergency maintenance, software maintenance, operator training, and documentation for the Government’s existing Integrated Commercial Intrusion Detection System (ICIDS-IV) environment at USAG Fort Hamilton, Brooklyn, New York.

Place of Performance

USAG Fort Hamilton, Brooklyn, New York 11252, USA.

Work may require access to multiple ICIDS-protected buildings/zones and restricted areas. The current building/zone route and access/escort requirements will be coordinated with the Government/COR before each visit.

Primary Responsibilities

• 1. Preventive Maintenance (Quarterly)
• Perform scheduled quarterly PM on applicable ICIDS-IV equipment and system components.
• Inspect intrusion detection devices and verify sensor alignment/calibration where applicable.
• Functionally test alarm points and verify alarm generation, annunciation, acknowledgement/clearance and restoration.
• Test communication links between field devices, control panels and monitoring workstations.
• Verify alarm annunciation/reporting at monitoring stations.
• Check backup power, batteries and UPS equipment.
• Perform cleaning and servicing of components as necessary.
• Document all test results, deficiencies and corrective actions.

2. Inspection, Diagnostics & Troubleshooting

• Perform system diagnostics and identify hardware, wiring, communication, power and software-related faults.
• Troubleshoot sensors, alarm control panels, communication modules, monitoring workstations/servers and related ESS network connections.
• Determine root cause and recommend the appropriate corrective action.

3. Corrective Maintenance / Repair

• Repair wiring and communication links; replace defective sensors/components; restore alarm monitoring; and reconfigure system components when required.
• Test the system after repair and confirm normal operation.
• Maintain affected equipment to applicable manufacturer/factory specifications.

4. Emergency Maintenance

• Respond to qualifying ICIDS emergencies in accordance with the contract SLA.
• Emergency work requires restoration of the affected system to 100% connectivity within four hours of official Government notification.
• Notify the appropriate Government/COR contact promptly when an emergency outage is identified and provide status updates as required.

5. Normal Corrective Maintenance

• Acknowledge normal corrective-maintenance notifications within two business hours.
• Mobilize/initiate onsite repair by the start of the next business day.
• Complete normal corrective maintenance within 48 hours of initial notification, subject to the contract requirements and Government coordination.

6. Parts / Equipment Replacement

• Diagnose and identify required replacement parts before procurement.
• Prepare technical justification, estimated cost and supporting vendor quotations where applicable.
• Route procurement requests through the required Government approval authority before purchasing.
• Install, configure and test approved replacement parts/components.

7. Software Maintenance

• Perform routine software updates and maintain required STIG compliance.
• Coordinate Government-provided emergent software patches and follow applicable Government direction.

8. Operator Training

• Provide operator training as scheduled and directed by the COR.
• Demonstrate normal system operation, alarm handling, basic troubleshooting/clearance procedures and other Government-approved training topics.
• Document training attendance and completion as required.

9. Documentation & Reporting

• Maintain PM logs, inspection reports, repair records, replacement documentation and system operational-status records.
• Provide required monthly reporting to the COR.
• Prepare Corrective Action Reports (CARs) for applicable corrective/emergency events, including root cause, repair method and replacement parts used.
• Submit CARs within five business days after system restoration when required.

Experience Required

• ICIDS-IV / Integrated Commercial Intrusion Detection System or closely equivalent ESS/IDS experience.
• Intrusion detection sensors, PIR motion detectors, ba…