AWS Connect Architect
- Source: LinkedIn
- Flexon Technologies Talent360.ai
- On-site
- Parsippany
- Mid level
Job Description
Position: AWS Connect Architect
Location: Parsippany, NJ – Onsite
Type of Employment: 12+ Months Contract
Role Description:
Digital : Application Programming Interface (API)
Digital : Amazon Web Service(AWS) Cloud Computing
Digital: Amazon Connect
Essential Skills:
- AWS Connect Architect Good understanding of contact center technology landscape.
- An understanding of AWS Cloud platform and services with Solution architect skills.
- Deep expertise on AWS contact center relevant services.
- Sound experience in developing Amazon Connect flows, AWS Lambda and Lex bots
- Deep functional and technical understanding of APIs and related integration experience
- Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms
- Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner.
- Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients.
- Excellent communications skills
- Ability to develop requirements based on leadership input
- Ability to work effectively in a remote, virtual, global environment
Skills
- amazon-web-services
- amazon-connect
- aws-lambda
- amazon-lex
- Salesforce
- Servicenow
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