Product + AI Technical Strategy Manager (+ Equity) at Volta Health

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Job Title Product + AI Technical Strategy Manager

Salary Not Disclosed + Equity

Company Description Volta Health is a Brooklyn-based seed-stage startup that raised ~$2.5M to build the first AI-native operating system for student health. Founded by a Brown MD and Yale MBA, Volta Health automates insurance and compliance for universities, replacing legacy systems with modern infrastructure to ensure every student can access necessary care.

Job Description As a foundational Membership Manager at Volta Health, you will sit at the intersection of client trust and AI-driven operations. You will own the full client lifecycle while building the technical automations that scale the platform. This is a high-impact role for product-minded technical leaders wanting to shape a transformative and rapidly growing student healthcare ecosystem.

Location New York, USA

Why this role is remarkable

• Foundational Impact: As the first hire for this function, you will design the playbooks, define the strategy, and build the department from the ground up rather than filling an existing seat.
• True AI-Native Culture: You will go beyond using AI tools to actively building and configuring AI-powered workflows and agents that automate complex operational processes across the entire client portfolio.
• Tangible Mission: Your work directly impacts whether students can access healthcare, providing critical infrastructure for a market that has been underserved by modern technology for decades.

What You Will Do

• Own the end-to-end client experience for university accounts, managing high-intensity summer implementations, peak enrollment seasons, and long-term steady-state operations and renewals.
• Serve as the primary technical bridge between clients and engineering, diagnosing complex product issues in real-time and translating field observations into actionable product roadmap requirements.
• Design and deploy AI-powered automations and agents to streamline healthcare workflows, proactively resolving edge cases and improving system efficiency without needing constant engineering support.

The ideal candidate

• 3-5+ years of experience in a client-facing technical role such as a Technical Account Manager, Solutions Engineer, or Technical CSM at a B2B SaaS company.
• Hands-on experience building with AI, including configuring agents or using AI coding tools to automate manual operational processes and complex data-heavy workflows.
• Exceptional analytical problem-solver capable of managing institutional deadlines and regulated healthcare data while maintaining high-trust relationships with university administrators and health directors.

Who are Jack & Jill? Ok, I’ll go first. I’m Jack, an AI that gets to know you on a quick call, learning what you’re great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

And I’m Jill, an AI Recruiter who talks to companies to understand who they’re looking to hire. Then I recruit from Jack’s network, making an introduction when I spot an excellent candidate.

How does this work?

• Jack’s an AI agent for job searching and career coaching. He works for you.
• Jill is the AI recruiter working for the company. She recruits from Jack’s network.
• If it’s a match and the company wants to meet you, they’ll make the intro. In the meantime, if you’d like, Jack will send you excellent alternatives.

We never post fake jobs This isn’t a trick. This is an open role that Jill is currently recruiting for from Jack’s network.

Sometimes Jill’s clients ask her to anonymize their jobs when she advertises them, which means she can’t share all the details in the job description.

We appreciate this can make them look a bit suspect, but there isn’t much we can do about it.

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