AI / Agentic Solution Architect

AI / Agentic Solution Architect

Company: Orogoo
Job Type: Full-Time / Long-Term
Experience: 5+ Years
Location: Remote – India
Work Mode: Fully Remote
Joining: ASAP
Interview: Virtual

Job Overview

Orogoo is looking for an experienced AI / Agentic Solution Architect to lead the architecture and design of an enterprise-grade, AI-powered Customer Self-Service Platform.

The ideal candidate will have strong experience in Agentic AI, LLMs, AI agents, MCP, tool calling, enterprise API integration, workflow orchestration, and cloud-native architecture. You will be responsible for designing scalable AI solutions that integrate with enterprise platforms such as SAP S/4HANA, SAP BTP, and other business systems.

Key Responsibilities

• Design scalable and secure AI and Agentic Architecture for enterprise customer self-service platforms.
• Design conversational and task-oriented AI agent architectures.
• Define architecture patterns for MCP, tool calling, API integration, orchestration, and intelligent workflows.
• Design context management, memory, human-in-the-loop, and multi-agent strategies.
• Architect AI-driven customer journeys including:
• Customer onboarding
• Service requests
• Troubleshooting
• Product lifecycle management
• Subscription and consumption management
• Integrate AI solutions with SAP S/4HANA, SAP BTP, and other enterprise platforms.
• Design REST, OData, event-driven, and enterprise integration architectures.
• Define security, authentication, authorization, and customer-specific data boundaries.
• Establish AI governance, guardrails, observability, evaluation, monitoring, and auditability.
• Design RAG and context-engineering strategies for enterprise AI applications.
• Lead AI solutions from prototype/PoC through production deployment.
• Define reusable AI platform capabilities, architecture standards, and design patterns.
• Collaborate with engineering, product, security, data, and business teams to translate requirements into scalable technical solutions.
• Provide technical leadership and guidance to development teams throughout the implementation lifecycle.

Required Skills & Experience

• 5+ years of experience in Solution Architecture, AI Architecture, Software Architecture, or a related technical role.
• Strong hands-on experience with Generative AI, LLMs, and Agentic AI.
• Experience designing AI agents and multi-agent systems.
• Strong understanding of MCP (Model Context Protocol) and tool calling.
• Experience with AI agent orchestration and workflow frameworks.
• Strong knowledge of RAG, embeddings, vector databases, and context engineering.
• Experience with Conversational AI and customer-facing AI solutions.
• Strong experience with REST APIs, OData, event-driven architecture, and enterprise integration.
• Experience with SAP BTP and enterprise SAP integration.
• Strong understanding of cloud-native architecture and distributed systems.
• Experience designing identity, authentication, authorization, data isolation, and security for enterprise applications.
• Knowledge of AI governance, responsible AI, guardrails, evaluation, observability, and auditability.
• Strong architectural documentation, communication, and stakeholder-management skills.

Preferred Experience

Hands-on experience with one or more of the following will be highly valued:

• OpenAI / OpenAI APIs
• SAP Generative AI Hub
• SAP AI Core
• MCP
• LangGraph
• LangChain
• Semantic Kernel
• Other AI agent orchestration platforms
• Enterprise customer portals
• Digital self-service platforms
• B2B customer journeys
• Subscription or consumption management platforms
• Enterprise SaaS platforms

What You’ll Do

You will play a key role in defining how AI agents interact with customers, enterprise systems, APIs, and business processes. You will help establish a scalable architecture that enables intelligent, secure, observable, and production-ready AI-powered customer experiences.

Why Join Orogoo?

• Fully remote opportunity within India
• Long-term engagement
• Work on enterprise-grade AI and Agentic AI solutions
• Opportunity to work with modern AI technologies and enterprise platforms
• Collaborative and technically driven environment
• Opportunity to shape reusable AI architecture and platform capabilities

How to Apply

Interested candidates can apply through Indeed with their updated resume. Please highlight y…