Tourism Administrative Assistant

Tourism Administrative Assistant

Location: United Kingdom

Job Type: Full-Time / Part-Time

Experience Level: Entry-Level / Associate

Job Overview

We are looking for an organised and reliable Tourism Administrative Assistant to provide administrative and operational support within the travel and tourism sector.

The successful candidate will assist with documentation, scheduling, data entry, customer enquiries, travel arrangements, and general office administration while supporting tourism, marketing, operations, and customer service teams.

Key Responsibilities

• Provide day-to-day administrative support to tourism and travel teams.
• Maintain accurate records, databases, spreadsheets, and digital files.
• Assist with travel bookings, reservations, schedules, and related documentation.
• Prepare reports, presentations, correspondence, and administrative documents.
• Respond to routine customer and partner enquiries by email, phone, or online platforms.
• Coordinate meetings, appointments, schedules, and team activities.
• Communicate with hotels, tour operators, travel agencies, suppliers, and tourism partners when required.
• Enter, update, and verify travel and customer information.
• Assist with invoices, purchase records, expenses, and basic financial administration.
• Support tourism marketing campaigns, events, and promotional activities.
• Organise and maintain electronic documents and confidential information.
• Follow up on outstanding administrative tasks and requests.
• Assist with general operational and project-related activities as required.

Requirements

• Interest in tourism, travel, administration, hospitality, or business operations.
• Strong organisational and administrative skills.
• Good written and verbal communication abilities.
• Excellent attention to detail and accuracy.
• Good computer skills, including Microsoft Office or equivalent tools.
• Strong time-management and multitasking abilities.
• Professional and customer-focused approach.
• Ability to manage routine tasks independently and meet deadlines.
• Ability to work effectively as part of a team.
• Previous administrative, tourism, travel, or customer service experience is beneficial but not essential.

Preferred Skills

• Familiarity with travel booking or reservation systems.
• Experience with Microsoft Excel, Word, Outlook, or Google Workspace.
• Familiarity with CRM, database, or document management systems.
• Basic knowledge of travel and tourism operations.
• Experience handling customer or supplier correspondence.
• Knowledge of hotels, airlines, tour operators, attractions, or travel agencies is advantageous.