People Assistant-(Recruitment and Administration)

About Us

UOE is a fast-growing, award-winning independent retailer offering stationery, gifting, printing, and Post Office services across London and the Home Counties. With over 42 stores and 250+ employees, we are proud to show that high street retail remains vibrant, supported by strong growth, ongoing investment, and an entrepreneurial mindset.

We believe great retail is powered by brilliant people who care. If you are organised, detail-focused, and passionate about delivering a great employee experience, this is a fantastic opportunity to join a dynamic and supportive People team.

About the role:

As a People Assistant (Recruitment & Administration Focus), you will play a key role in supporting end-to-end recruitment and essential People Team administration across the business. You will ensure a smooth and positive experience for candidates and employees, while maintaining accurate records and supporting compliance processes.

This is a busy, hands-on role ideal for someone looking to build strong People and recruitment experience in a fast-paced retail environment.

Key Responsibilities

Recruitment Coordination

• Manage end-to-end retail assistants’ recruitment including job postings, CV screening, interviews, and offer coordination
• Ensure a positive and professional candidate experience throughout the process

Onboarding & Team Member Administration

• Manage full onboarding process for all business roles including contracts, references, and new starter documentation
• Coordinate right to work checks, DBS checks, and other compliance requirements
• Arrange uniforms, ID badges, system access, and new starter setup
• Maintain accurate employee records and People systems

Compliance & Documentation

• Monitor expiring employee documents and ensure compliance tracking is up to date
• Support audit readiness by maintaining accurate and well-organised People records
• Assist in ensuring People processes align with employment legislation and internal policies

Training & Coordination

• Coordinate retail training bookings
• Support scheduling and logistics for employee learning and development activities

People Team Support

• Manage the People inbox, triaging queries and escalating where appropriate
• Provide administrative support to the wider People team as required
• Contribute to continuous improvement of People and recruitment processes

About You

• Previous experience in HR or recruitment role
• Strong organisational skills with excellent attention to detail
• Confident communicator, able to work with managers and employees at all levels
• Comfortable working in a fast-paced, high-volume environment
• Good understanding of basic HR processes (desirable)
• CIPD Level 3 (or working towards) is an advantage
• Discreet and professional when handling sensitive information

Why Join UOE

• Competitive salary: £25,000–£26,000
• Opportunity to build strong People and recruitment experience
• Hybrid working model, to be agreed with your Line Mnager
• Supportive and friendly team environment
• Real opportunity to grow as the business continues to expand
• Autonomy and variety in your day-to-day role

Our Culture

At UOE, our values shape everything we do:

• Expert & Trusted – We know our stuff and deliver on our promises
• Hub of the Community – We support our customers and each other
• Surprisingly Fun! – We take our work seriously, but not ourselves

We are committed to building an inclusive and supportive workplace. If you need reasonable adjustments during the recruitment process, please let us know, we are happy to support you.

Pay: £25,000.00-£26,000.00 per year

Benefits:

• Casual dress
• Company pension
• Referral programme
• Work from home

Work Location: In person