Frontend Developer

We’re working with a well-established, global software business that builds a platform used by some of the world’s largest enterprises. This is a genuine opportunity to join a small, highly capable engineering team building a critical platform, with the autonomy to make a real impact and the support of a broader organisation behind you.

The Role

• Build and maintain product features as part of a cross-functional engineering team, working to a planned roadmap.
• Act as the primary engineering contact during Australian off-hours, and provide first-line engineering coverage within standard UK working hours.
• Investigate production issues using logs, metrics, and monitoring tools, performing incident triage, remediation, and clear handover documentation.
• Work with Kubernetes-based workloads on AWS, diagnosing deployment, scaling, and runtime issues across SQS and SES services.
• Collaborate daily with the Australian team on handovers, sprint planning, technical alignment, and ongoing knowledge transfer.
• Contribute to post-incident reviews and long-term reliability improvements.

What You’ll Need

• Strong frontend engineering experience with React, TypeScript, and modern JavaScript.
• Practical, hands-on experience with AWS production systems, including SQS for message processing and SES for transactional email delivery.
• Experience running workloads on Kubernetes and Amazon EKS, including debugging pod, container, and networking issues.
• Solid observability and diagnostics skills, including log aggregation, metrics analysis, and root cause investigation in distributed systems.
• Familiarity with production support workflows: incident triage, escalation, handover documentation, and post-incident reviews.
• Excellent written communication skills, with confidence working independently across time zones.

What’s On Offer

• Work on a platform that powers billions of mission-critical customer conversations for major global enterprises.
• Join a small, technically strong team where your contributions are visible and your work genuinely matters.
• Enjoy a role that combines deep technical challenge with meaningful product ownership, across both feature development and production systems.
• Competitive package including a strong basic salary, bonus, and a comprehensive benefits package including health insurance, pension, and generous holiday allowance.

Apply via Haystack today!