Product Support Senior Software Engineer

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Senior

Location Bangladore, India

Working Model Fulltime, Hybrid

Req ID 12345

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Product Support Senior Software Engineer

Req ID: 56763

Location:
Bangalore, IN

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Product Support Senior Software Engineer

Mandatory skills/ knowledge:
Min 4 - 6 years’ experience in FileNet Administration.

5.x, 5.2.2, 5.5 File Net P8 Process Engine (PE); File Net P8 Content Engine (CE); Content Navigator, IBM Business Automation Workflow (BAW) Experience in designing, implementing and supporting IBM FileNet ECM systems.

Having Knowledge on FileNet API’s.

Manage, maintain and support hardware and software configurations

Experience in installation, configuring, upgrade, migration and supporting FileNet P8 in an enterprise environment

Diagnoses, isolates and debugs software problems and performs problem resolution in a timely manner, including opening and monitoring trouble tickets with vendor when necessary.

Experience on development to work on workflow modifications and small changes

Monitors ECM system performance and takes corrective action to optimize usage of system resources, consulting with IT staff on application design, implementation, or maintenance issues

Capacity and availability of the FileNet WAS environment

FileNet Certification (FCP) - preferred

Preferred skills and knowledge

Should have knowledge about all FileNet configurations, integrations, Migration and upgrade knowledge.

Good to Have Knowledge on FileNet API’s.

Good to Have programming Skill like JAVA and MAVEN

Good experience in Websphere Application Server V6.x, 7.X, 8.X and 9.X

Well versed with Database concepts.

Working knowledge of OS - AIX, Linux, WIN

Must have worked in a Customer facing environment

Strong communication skills

Should have strong troubleshooting skills.

Exp in moving applications from on prem to cloud.

Exp in supporting applications on cloud. SaaS model.

Attitude :
Open for short and long term travel

Open to learn new technologies etc.

We Are

Sapiens International Corporation N.V. is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens’ solutions turn real-time data and human insight into precise action at every moment, across every risk.

The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance.

With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernization and market transformation.

Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers’ compensation from offices across North America, Europe, the Middle East, and Asia Pacific.

Your Recruitment Journey

We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here’s what you can expect during our recruitment process:

Apply

Take the first step in our journey by submitting an application that reflects your skills, experiences, and professional aspirations.

1

Review

Your CV will be carefully reviewed by our talent team to explore how your unique skills and potential align with Sapiens’ needs and culture

2

Interview

This is your opportunity to shine! Meet with our team, showcase your abilities, and learn more about Sapiens

3

Offer

If there’s a great match, we’ll extend an offer to welcome you to our team. This is the exciting moment when your new journey begins to take shape

4

Onboard

Once you accept, we’ll guide you through a comprehensive onboarding process, introducing you to your new colleagues, roles, and the exciting challenges ahead

5

Disclaimer

Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives f…