Executive Administrative Assistant

Here is the updated job description with Social Media Post Engagement integrated into the role’s overview, core responsibilities, and required qualifications.

Job Title: Virtual Assistant & Operations Coordinator (Pacific Time Zone)

Location: Remote (Must work PST business hours)

Type: Full-Time / Part-Time

Role Overview

We are seeking a highly proactive, tech-savvy, and creative Virtual Assistant to manage daily administrative operations, coordinate schedules, drive client engagement, and maintain an active digital presence. You will serve as an essential hub for calendar management, client intake, market research, written communications, and driving social media post engagement.

Key Responsibilities

* Calendar & Appointment Management: Handle complex calendar coordination, set up internal and external meetings, and act as a dedicated appointment setter.

* Lead Handling & Upselling: Answer and manage incoming calls, present additional services/upsells to callers, and qualify leads efficiently.

* Social Media & Community Engagement: Monitor social media channels, create/schedule engaging posts, interact with comments/DMs, and execute strategies to drive post engagement, saves, and shares.

* Operations & Progress Tracking: Monitor ongoing project milestones, track administrative progress, and keep daily task trackers up to date.

* Written Communication & Correspondence: Draft formal business letters, create client location profiles/locators, and manage high-volume email correspondence.

* Market Trends & Innovation: Perform in-house market trend research, spot industry opportunities, and bring creative, innovative ideas to streamline processes and content strategy.

* Multitasking: Simultaneously handle live calls, social engagement, inbox management, and administrative tracking with high accuracy.

Requirements & Qualifications

* Time Zone: Must be located in or fully aligned with the Pacific Standard Time (PST) zone.

* Equipment (Mandatory): High-speed internet connection, a reliable personal laptop/computer, and a dedicated smartphone/phone system for handling calls.

* Social Media Experience: Demonstrated ability to manage social accounts, craft high-performing captions/carousels, and actively drive post engagement across platforms.

* Skill Set: Proven track record as a Virtual Assistant, Executive Assistant, or Customer Service Specialist.

* Creativity & Innovation: Strong problem-solving skills with an eye for process improvement and creative content hooks.

* Communication: Exceptional written and spoken English skills; confident phone presence for upselling and scheduling.