Executive Assistant & Client Support Coordinator

Remote / Hybrid (North London Preferred) Part-Time Monday–Wednesday 9:00am–4:00pm

We are a growing London-based consultancy specialising in Fire Risk Assessments, Fire Strategy Services and Asbestos Surveys. We are looking for a highly organised, proactive and professional Executive Assistant & Client Support Coordinator to support the Director and act as the first point of contact for clients. This is a varied role combining executive support, client communications, administration and business operations.

Key Responsibilities

• Manage client emails, WhatsApp messages and callback requests

• Respond to enquiries and customer concerns professionally

• Coordinate appointments, surveys and follow-ups

• Manage the Director’s calendar and scheduling

• Maintain organised records and client communications

• Assist with quotations, project coordination and administrative tasks

• Support day-to-day business operations

• Carry out occasional site visits, data collection and photo documentation when required

Requirements

• Excellent written and spoken English

• Previous experience in Executive Assistant, Client Support, Customer Service, Operations or Administrative roles

• Strong organisational and communication skills

• Ability to work independently and take initiative

• Professional telephone manner - High attention to detail and professionalism

Technical Skills

• Excellent knowledge of Google Workspace: - Gmail - Google Calendar - Google Drive - Google Docs - Google Sheets

• Comfortable using WhatsApp Business and cloud-based systems

Desirable

• Turkish and/or Portuguese language skills - Experience within property, construction, surveying, compliance or facilities management sectors - Full UK driving licence and access to a vehicle preferred, as occasional travel may be required to support the Director with client meetings, site visits and business activities

What We Offer - Flexible remote/hybrid working - Long-term opportunity within a growing consultancy - Supportive and professional working environment - Opportunity to become a key part of a growing business To Apply Please send your CV together with a short introduction outlining your relevant experience, availability and salary expectations.

Pay: £15.00 per hour

Benefits:

• Work from home

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London