Salesforce Product Owner, Enterprise Systems

Salesforce Product Owner, Enterprise Systems  

 

What You’ll Do

As our Salesforce Product Owner, you will provide accountable business ownership for Salesforce across Vaniam Group. You will translate enterprise priorities, workflow needs, and business objectives into a clear product vision, governed roadmap, and measurable adoption and value outcomes. Salesforce supports critical Growth & Commercialization workflows and related client, opportunity, relationship, and marketing processes across the organization.

This role serves as the primary point of accountability for Salesforce product decisions, adoption, and value realization. You will lead cross-functional prioritization, define intended business outcomes, establish decision-ready requirements, and coordinate delivery with business leaders, IT Operations, Salesforce, and implementation partners. The initial focus will be strengthening platform stability, improving workflow adoption, maintaining support continuity, and creating transparency into platform priorities before pursuing significant new capabilities.

A Day in the Life

• <span style=”font: 7.0pt “Times New Roman”;”>     Enterprise Workflow Enablement

– <span style=”font: 7.0pt “Times New Roman”;”>    Own the Salesforce product roadmap and backlog to support the Growth & Commercialization workflow and related business processes

– <span style=”font: 7.0pt “Times New Roman”;”>    Partner with workflow owners, business leaders, and functional teams to ensure Salesforce capabilities align with enterprise workflow objectives and business outcomes

– <span style=”font: 7.0pt “Times New Roman”;”>    Prioritize enhancements, defects, automation opportunities, and technical debt based on business value, workflow impact, adoption needs, and operational risk

– <span style=”font: 7.0pt “Times New Roman”;”>    Establish and maintain a transparent prioritization process that balances enterprise standards with agency-specific business requirements

– <span style=”font: 7.0pt “Times New Roman”;”>    Define and measure workflow performance, platform adoption, data quality, and business value realization

• <span style=”font: 7.0pt “Times New Roman”;”>     Product Ownership and Governance

– <span style=”font: 7.0pt “Times New Roman”;”>    Manage roadmap planning, release prioritization, and delivery coordination for Salesforce

– <span style=”font: 7.0pt “Times New Roman”;”>    Lead cross-functional requirements gathering, business process analysis, testing, business readiness, training coordination, and user enablement activities

– <span style=”font: 7.0pt “Times New Roman”;”>    Facilitate Salesforce governance discussions involving business stakeholders, platform owners, data owners, and implementation partners

– <span style=”font: 7.0pt “Times New Roman”;”>    Partner with Salesforce and vendor teams to evaluate platform capabilities and ensure investments support Vaniam Group priorities

– <span style=”font: 7.0pt “Times New Roman”;”>    Maintain visibility into platform risks, support capacity, backlog health, and adoption challenges, escalating issues when appropriate

• <span style=”font: 7.0pt “Times New Roman”;”>     Workflow Improvement and Automation

– <span style=”font: 7.0pt “Times New Roman”;”>    Partner with business stakeholders to understand workflow requirements, evaluate improvement opportunities, and identify automation solutions that improve efficiency, effectiveness, and user experience

– <span style=”font: 7.0pt “Times New Roman”;”>    Identify opportunities to standardize and simplify processes across teams while preserving necessary agency-specific flexibility

– <span style=”font: 7.0pt “Times New Roman”;”>    Coordinate implementation of approved automation, integration, and workflow improvement initiatives with technical delivery teams

– <span style=”font: 7.0pt “Times New Roman”;”>    Ensure solutions align with enterprise architecture, data governance, security, and interoperability standards

• <span style=”font: 7.0pt “Times New Roman”;”>     Adoption, Value Realization, and Insights

– <span style=”font: 7.0pt “Times New Roman”;”>    Develop and maintain reporting, dashboards, and performance metrics that provide visibility into workflow performance, adoption, operational health, and business outcomes

– <span style=”font: 7.0pt “Times New Roman”;”>    Define adoption and utilization measures and partner with business leaders to improve user engagement and process co…