Copilot AI Engineer

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Key Responsibilities

• Design, build, and deploy custom Copilot agents using Microsoft Copilot Studio and Azure AI Foundry.
• Architect and implement AI solutions that integrate enterprise data, applications, and workflows across Microsoft 365, SharePoint, and Power Platform.
• Develop custom connectors, grounding data pipelines, and AI orchestration logic to extend Copilot capabilities.
• Leverage Azure OpenAI, Azure Cognitive Search, and Azure AI Services to deliver retrieval-augmented generation (RAG) based agent solutions.
• Build and optimize prompt flows, semantic memory, and contextual grounding for AI agents.
• Understand and implement agent-to-agent communication frameworks such as A2A and MCP
• Collaborate with business teams to identify use cases and translate them into scalable AI applications.
• Develop proofs of concept (POCs) and AI prototypes that demonstrate business value.
• Ensure compliance with Responsible AI, data security, and governance standards.
• Monitor, evaluate, and continuously improve the performance, accuracy, and usability of Copilot agents and AI solutions.
• Partner with Microsoft platform owners, data engineers, and solution architects to operationalize and scale AI initiatives.

Qualifications & Experience

• Bachelor’s degree in computer science, AI/ML, Engineering, or related discipline
• 3–5 years of experience in AI solution development, Microsoft Cloud engineering, or automation platforms.
• Proven experience with:
  • Microsoft Copilot Studio (Power Virtual Agents, conversational design, orchestration).
  • Azure AI Foundry and Azure OpenAI (model deployment, prompt optimization, content grounding).
  • Azure Cognitive Services (Search, Language, Vision, Speech, etc.).
  • Microsoft Graph, SharePoint REST APIs, and Teams integrations.
  • Power Platform (Power Automate, Power Apps, Power BI, Dataverse).
• Strong understanding of AI architecture patterns, including RAG, prompt chaining, and function calling.
• Understand and implement agent-to-agent communication frameworks such as A2A and MCP
• Experience with Python, C#, React or TypeScript for building integrations and APIs.
• Familiarity with vector databases and semantic search technologies.
• Excellent analytical, problem-solving, and communication skills.
• Ability to collaborate with business stakeholders to translate needs into AI-powered Copilot experiences.
• Experience building Copilot extensions, Graph connectors, and custom copilots for enterprise workflows.
• Knowledge of Responsible AI principles, prompt evaluation, and AI governance frameworks.
• Familiarity with MLOps, Azure AI Studio, Azure Dev Ops and model lifecycle management.

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access…