Forward Deployed Software Engineer

As a Forward Deployed Engineer (FDE) at Wonderful, you will solve high-impact, real-world problems alongside enterprise customers. This role involves owning work from first principles through production outcomes, working directly with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production. You will manage projects end-to-end, from problem definition and system design to launch and iteration, and be accountable for real business impact. This hands-on generalist position is ideal for engineers who thrive in ambiguous environments, learn quickly, and can work across various systems while partnering with enterprises transitioning into AI-driven organizations.

Responsibilities

• Partner with customers to understand operational challenges and success criteria.
• Translate open-ended problems into clear technical designs and implementations.
• Build AI agents that integrate with customer systems and perform real tasks.
• Own deployments, including reliability, performance, and continuous improvement.
• Test with real data, measure outcomes, and iterate based on results.
• Collaborate with Product & Engineering to ship high-quality solutions.
• Contribute to tools, documentation, and best practices that scale customer delivery.

Qualifications

• 6+ years of experience in technical problem-solving roles.
• Experience leading or contributing to solution scoping, discovery workshops, or early-stage AI/technical strategy in collaboration with sales, product, or delivery teams.
• Strong fundamentals in software design, system design.
• Clear communication skills and a strong ownership mindset.
• High-agency mindset, comfortable creating clarity, proposing direction, and driving decisions.
• Experience working across systems, integrations, and data flows.
• Comfort working directly with customers and owning ambiguous problems.
• Curiosity and interest in building AI-powered systems that work in practice.