Project Manager

JOB DESCRIPTION

Position/Title: Project Manager

Department: Sales Operations

Classification: Full-Time/Salary

FLSA Status: Exempt

Reports to: VP Operations

Direct Reports: None

Summary:

Assists the sales and design efforts by coordinating customer projects to ensure objectives are met within the prescribed time frame and funding parameters. Maintains a positive attitude and a willingness to take on additional responsibilities for other work team members. Strives to achieve the company’s mission of “Creating Great Places to Work” for our clients.

Essential Functions:

• Develop and document the written scope of work for all assigned projects

• Coordinate with installers and subcontractors to ensure efficient, high-quality installations

• Monitor production and shipping schedules to ensure project deadlines are met

• Maintain consistent communication with clients, providing updates on order status, shipping, and installation timelines, including on-site coordination as needed

• Create and manage project and installation schedules aligning with client requirements

• Participate in project status meetings with account teams and clients to review progress and address issues

• Ensure punch lists are completed promptly and to the client’s satisfaction, resolving issues quickly and effectively

• Manage labor budgets within established parameters and communicate field changes

• Attend construction meetings and calls as needed to stay informed on project timelines and conditions

• Ensure accurate and complete installation drawings are provided for each project

• Conduct site visits to verify readiness and compliance with installation requirements

• Coordinate required safety training for team members and subcontractors

• Ensure all project billing is accurate and completed promptly

Knowledge, Skills, Abilities: Extensive knowledge of primary manufacturers’ products with strong planning, organization, and communication skills. Able to interpret architectural drawings, manage multiple priorities, and deliver cost-efficient solutions. Proficient in Microsoft Office and quick to learn additional software as needed.

Working Environment: May need to adapt to internal and external environments based on the scope of the client’s project and/or their facility.

Physical Demands Regularly required to talk, hear, sit, stand, bend, and use a keyboard. Also includes walking sites.

Minimum Qualifications: 2 years of project management experience. Bachelor’s or Associate’s degree or equivalent experience in project coordination, operations, or management. Experience working in Furniture and Furnishing Manufacturing is a plus