Lead AI Transformation Engineer

Calling all innovators - find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Lead AI Transformation Engineer

About Your Role As a Lead AI Transformation Engineer, you will play a critical role in advancing AI-driven engineering practices and establishing technical excellence across the Issuer Solutions portfolio. You will work closely with software development and mainframe teams across the organization to drive the adoption of AI-assisted development tools and deliver solutions that align with the business goals and client needs.

What You’ll Do

• Set and evolve engineering standards (code quality, architecture patterns, CI/CD practices, security posture) across the Issuer Solutions portfolio
• Conduct solution architecture reviews, code reviews, and design consultations that raise the quality bar for teams building in Java/Spring, .NET, Angular, Python, and related technologies
• Define reusable patterns, reference implementations, and decision frameworks that teams can adopt independently
• Bridge the gap between corporate platform teams (AI CoE, Cloud Engineering, Security) and delivery teams by translating enterprise mandates into actionable delivery
• Champion the adoption and integration of AI-assisted engineering workflows demonstrating measurable impact on quality and throughput
• Evaluate, pilot, and operationalize AI developer tools across the organization, coaching teams to integrate them into their daily workflows
• Identify systemic quality issues across the portfolio and propose durable, root-cause solutions by building internal tools and contribute to critical-path code when the situation demands it
• Deliver technical training and enablement sessions on AI adoption emerging AI-assisted practices while mentoring senior engineers toward deeper architectural thinking, production ownership, AI fluency, and cross-team influence

Experience You’ll Need To Have

• 10+ years of professional software engineering experience, with at least 5 years operating at a staff, principal, or architect level of influence across multiple teams
• 8+ years of hands-on experience across mainframe and distributed technologies, including Assembler, COBOL, and Java-based enterprise applications, with the ability to bridge legacy and modern architectures
• 8+ years of experience with CI/CD pipelines, DevOps, and AppOps practices, including production support, monitoring, incident management, and operational excellence
• 8+ years of experience with cloud-native and containerized environments (OpenShift, AWS/Azure/GCP), with exposure to hybrid mainframe-cloud ecosystems
• 8+ years of experience with modern databases (SQL, No-SQL) and mainframe data stores where applicable
• 5+ years of experience in modernizing and integrating mainframe systems with distributed platforms (microservices, APIs, event-driven architectures)
• 3+ years of experience adopting and championing AI-assisted development tools to improve engineering outcomes at scale
• Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience

Experience That Would Be Great To Have

• Excellent written and verbal communication skills — able to produce clear technical documentation, present to senior leadership, and mentor engineers across platforms and domains
• Proven track record of driving end-to-end ownership from development through production operations, ensuring reliability, scalability, and performance
• Solid understanding of application security practices across both mainframe and distributed platforms (encryption, access control, secrets management, vulnerability remediation)
• Strong experience in AppOps, including performance tuning, resiliency engineering, batch processing, and production stability for mission-critical systems
• Prior experience in the financial services industry

How You’ll Work

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of f…