Executive Assistant for Franchise Restaurant Owner with Marketing Skill

About Us:
We are a dynamic and growing franchise restaurant committed to delivering high-quality food and exceptional service to our customers. We are seeking a proactive, adaptable, and highly organized Executive Assistant to provide essential support to the restaurant owner in managing daily operations and driving the success of the business. The ideal candidate is tech-savvy self-starter, who should be able to editing a marketing campaign using modern AI tools.

Job Overview:
As the Executive Assistant, you will manage a variety of administrative and operational tasks, ensuring smooth daily operations of the franchise. You will oversee team coordination, assist in project management, and handle communication across various platforms. Additionally, you will contribute to enhancing the restaurant’s online experience with UI/UX design tasks and ensure the franchise complies with company policies and procedures. You should be able to use current AI tools to run the marketing campaign in different platforms.

Key Responsibilities:

• Manage daily operations of the franchise, ensuring compliance with company policies and procedures.
• Lead and motivate a team of employees to achieve sales targets and maintain high levels of customer satisfaction.
• Handle data entry tasks accurately to maintain up-to-date records of sales, inventory, and customer interactions.
• Oversee project coordination for promotional events or franchise initiatives, ensuring timely execution and smooth operations.
• Maintain effective communication through phone systems, demonstrating excellent phone etiquette.
• Proofread marketing materials and internal communications to ensure clarity and professionalism.
• Assist with UI/UX design tasks to improve the restaurant’s website, mobile app, and customer-facing platforms.
• Foster a positive work environment that encourages teamwork, accountability, and personal growth among staff.
• Execute and manage creative promotional campaigns across key social media platforms, specifically Facebook and Instagram, to drive foot traffic and brand loyalty.
• AI-Assisted Editing: Draft, design, and edit high-quality marketing materials. Leveraging AI tools (e.g., ChatGPT, Midjourney, Canva AI, or video editing software) to optimize and speed up content production is a major plus.

Qualifications:

• Language Skills: Proficiency in both English and Mandarin (Chinese) is required.
• UI/UX Knowledge: Experience with UI/UX principles, design tools, and user interface improvements is a plus.
• Flexibility: Ability to adapt to a flexible work schedule, including evenings and weekends when required.
• Management Experience: Previous experience in management or leadership roles is preferred, particularly in retail or service industries.
• Data Entry & Calendar Management: Familiarity with data entry processes and proficiency with calendar management tools (e.g., Outlook Calendar).
• Strong Communication Skills: Excellent verbal and written communication skills, as well as proficient phone etiquette.
• Project Coordination: Strong project coordination skills with the ability to multitask effectively in a fast-paced environment.
• Attention to Detail: Ability to handle multiple tasks while maintaining accuracy and high attention to detail.
• Experience in Customer Service: Prior experience as a personal assistant, clerk, or similar administrative role is advantageous but not required.

How to Apply:
Please submit your resume, along with a cover letter detailing your qualifications and experience.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• Dental insurance
• Health insurance

Ability to Commute:

• Santa Clara, CA 95051 (Preferred)

Ability to Relocate:

• Santa Clara, CA 95051: Relocate before starting work (Required)

Work Location: In person